Issue One

Philanthropy Operations Manager

Issue One

full-time

Posted on:

Location Type: Hybrid

Location: Washington • District of Columbia • Washington • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $68,000 - $78,000 per year

About the role

  • Develop and strengthen best practices and standard operating procedures for Philanthropy operations
  • Oversee the operation and maintenance of the CRM (Salesforce) to ensure the highest data integrity, automation, and reporting capabilities
  • Perform all routine gift processing tasks, including processing donations, sending acknowledgments, and maintaining up-to-date gift records
  • Ensure all donor meetings, events, and correspondence are recorded and tracked in the CRM to support relationship management and stewardship
  • Create and analyze regular fundraising reports, identify trends and opportunities, and share insights with the team
  • Coordinate regularly with the Finance department to ensure up-to-date revenue reporting and reconciliation of fundraising records with financial statements
  • Provide operational support for fundraising events, including venue arrangements, participant outreach, materials preparation, and onsite logistics
  • Assess and oversee the use of tools and services across the department to ensure cost-effectiveness

Requirements

  • 3-5 years of experience in fundraising/development Operations
  • Experience with Salesforce for nonprofit fundraising (required)
  • Strong project management skills and the ability to prioritize and manage multiple deadlines
  • Experience implementing software processes, CRM systems, donor research tools, and analytics
  • Strong communication skills, both written and oral
  • Familiarity with nonprofit budgeting/financial analysis
  • Advanced proficiency with Microsoft Office / Google Suite (Excel, PowerPoint, Word) programs
Benefits
  • platinum health plan, with Issue One paying 100% of the premium
  • covers 75% of the premium for all spouses and dependents of IO staff
  • over 50 paid days off annually, including holidays, vacation, personal time, and office-wide closures
  • reimbursements and stipends for internet and commuting
  • wellness reimbursements
  • student loan assistance
  • opportunities for professional development throughout the year
  • several opportunities for fun and fellowship
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
fundraisinggift processingdata integrityautomationreportingfinancial analysisproject managementCRM systemsanalyticsnonprofit budgeting
Soft Skills
communicationorganizationalprioritizationrelationship managementteam collaboration