Issue One

Account Manager

• Monitor external developments and identify moments requiring coalition response.
• Coordinate rapid-response actions across coalition members.
• Track commitments and action steps during time-sensitive campaigns.
• Support the design and execution of targeted campaigns.
• Adjust strategy and tactics as circumstances evolve.
• Identify, research, and help recruit institutional members from across key sectors.
• Draft outreach materials and coordinate recruitment meetings.
• Develop onboarding systems for new coalition members.
• Identify strategic gaps in coalition membership and develop plans to address them.
• Maintain and expand the coalition's institutional network.
• Translate strategic direction into operational plans and executable campaigns.
• Identify opportunities for proactive coalition engagement.
• Contribute to strategic planning and scenario mapping.
• Provide informed recommendations to senior leadership based on stakeholder feedback and political context.
• Coordinate with partner organizations and external allies.

Legislative Manager – Strategic Partnerships

Chief Operating Officer

• Manage complex calendars for CEO and COO, making judgment calls about priority, timing, and what requires their direct attention.
• Serve as gatekeeper and air traffic controller, deciding what gets through, what gets delegated, and what gets declined.
• Prepare executives for meetings with concise briefing materials, background research, and relevant context.
• Manage executive inboxes with discretion, triaging messages and surfacing what matters most.
• Draft and edit high-level communications and correspondence that reflect executive voice and priorities.
• Coordinate travel logistics, including itineraries, briefing books, and on-the-ground support.
• Track executive commitments and follow-through to ensure nothing falls through the cracks.
• Build and refine systems for how the CEO and COO work with executive support, training them on how to leverage this new capacity effectively.
• Support CEO donor engagement efforts, including meeting scheduling, donor engagement tasks, and follow-up.

Special Assistant to the CEO, COO

Financial Planning and Analysis

• Oversee all aspects of the employment lifecycle, including recruitment, onboarding, and offboarding.
• Serve as first point of contact for employee questions, concerns, and personnel issues; escalate to VP of People and Culture when issues require senior leadership involvement.
• Manage position description development and maintenance across the organization, working with supervisors to ensure PDs remain current and accurate.
• Conduct exit interviews and analyze trends to inform retention strategies.
• Lead HRIS system upgrade project, including vendor selection, implementation, and staff training.
• Maintain HR systems (ADP, BambooHR) and ensure data accuracy and compliance.
• Support the VP of People and Culture with HR policy development and implementation.
• Manage all aspects of benefits administration, serving as primary liaison between staff, insurance broker, and benefits providers.
• Lead annual open enrollment process, including communications, decision support, and system updates.
• Respond to employee benefits questions and resolve issues in partnership with providers.
• Monitor benefits utilization and costs, providing recommendations for plan design improvements.
• Support DEI committee operations, including agenda development, goal tracking, and facilitation of discussion groups.
• Administer quarterly staff engagement surveys via Culture Amp and analyze results to inform culture initiatives.
• Oversee the Fun Committee and coordinate team-building events throughout the year.
• Provide strategic oversight of Issue One's internship program across all departments.
• Ensure program timelines are met for posting, recruiting, screening, and making offers.
• Monitor program quality and identify opportunities for improvement.
• Supervise the Operations & Administrative Specialist in day-to-day program execution.
• Maintain relationships with universities and recruiting partners to ensure diverse candidate pipelines.
• Lead organization-wide Google Drive reorganization and ongoing maintenance.
• Develop and maintain an organizational knowledge library and HR documentation.
• Create and maintain standard operating procedures for recurring HR processes.
• Identify and implement process improvements across people operations.
• Ensure staff complete monthly allocation reports and lobbying time tracking on schedule.

Culture and Finance Manager

Manager

• Build, foster, organize, and activate coalitions
• Conduct research to identify strategic coalition partners
• Manage relationships with key coalitions and partners
• Coordinate campaign activities and projects
• Track progress and share updates across teams
• Lead and maintain partner communications

National Campaigns Manager

Vice President

• Lead fundraising operations and support Issue One's fundraising goals by collaborating with CEO, COO, and Board leadership
• Build and sustain a culture of philanthropy across the organization
• Support CEO in managing his portfolio of Issue One's critical prospective donors and existing major donors
• Manage donor stewardship for existing major donors
• Manage and grow existing foundation relationships including proposal writing and grants management
• Identify and cultivate new foundation prospects
• Serve as the primary writer for foundation proposals and tailored donor communications
• Draft weekly major donor updates and biannual reports
• Liaise with the Board for fundraising and build a functional fundraising committee
• Develop internal partnerships with program staff for fundraising efforts
• Coordinate with communications staff on marketing materials and proposals

Vice President, Philanthropy

Operations

• Develop and strengthen best practices and standard operating procedures for Philanthropy operations
• Oversee the operation and maintenance of the CRM (Salesforce) to ensure the highest data integrity, automation, and reporting capabilities
• Perform all routine gift processing tasks, including processing donations, sending acknowledgments, and maintaining up-to-date gift records
• Ensure all donor meetings, events, and correspondence are recorded and tracked in the CRM to support relationship management and stewardship
• Create and analyze regular fundraising reports, identify trends and opportunities, and share insights with the team
• Coordinate regularly with the Finance department to ensure up-to-date revenue reporting and reconciliation of fundraising records with financial statements
• Provide operational support for fundraising events, including venue arrangements, participant outreach, materials preparation, and onsite logistics
• Assess and oversee the use of tools and services across the department to ensure cost-effectiveness

Philanthropy Operations Manager

Communications

• lead earned media strategy and rapid response to inject Issue One into the news cycle
• cultivate and maintain deep relationships with reporters, editors, producers, and digital influencers who cover democracy, politics, and policy
• work proactively and reactively to get Issue One spokespeople quoted, interviewed, and featured in top-tier outlets
• lead messaging strategy that translates democracy reform into accessible, newsworthy narratives
• manage a small, high-performing team
• partner with Citizen Engagement team to ensure communications supports digital organizing goals
• prepare CEO and senior staff for media appearances, congressional testimony, and high-stakes public moments
• track media coverage and measure impact of earned media efforts
• lead rapid response operations
• work with advancement team to translate our work into compelling donor communications

Vice President, Communications

• Develop and implement digital organizing plans to recruit, train, and mobilize volunteers and supporters
• Build and manage digital communities across email, SMS, Slack/Discord, and social media platforms
• Coordinate digital rapid-response actions across multiple platforms
• Create compelling calls to action that drive sign-ups, turnout, fundraising, and other organizational goals
• Lead the implementation and effective use of digital organizing tools and platforms
• Draft and edit high-performing email, SMS, and social media content aligned with Issue One’s voice and goals
• Produce and publish rapid-response digital content, including graphics and short videos, with design and communications support as needed
• Oversee digital workflows, calendars, and project pipelines
• Track, analyze, and report on digital metrics, including list growth, engagement, conversion rates, and mobilization outcomes.
• Maintain accurate records in CRM and engagement platforms, including EveryAction, Action Network, HubSpot, and Salesforce.

Citizen Engagement Digital Manager

Research Analyst

• Track and analyze federal and state legislation and political developments
• Conduct background research for policy development and advocacy strategies
• Propose ideas for research-related written products and assist with fact-checking
• Create and maintain datasets and databases for policy objectives
• Support planning for policy events and contribute to strategic priorities