Issue One

Citizen Engagement Digital Manager

Issue One

full-time

Posted on:

Location Type: Hybrid

Location: Washington • District of Columbia • Washington • United States

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Salary

💰 $70,000 - $85,000 per year

About the role

  • Develop and implement digital organizing plans to recruit, train, and mobilize volunteers and supporters
  • Build and manage digital communities across email, SMS, Slack/Discord, and social media platforms
  • Coordinate digital rapid-response actions across multiple platforms
  • Create compelling calls to action that drive sign-ups, turnout, fundraising, and other organizational goals
  • Lead the implementation and effective use of digital organizing tools and platforms
  • Draft and edit high-performing email, SMS, and social media content aligned with Issue One’s voice and goals
  • Produce and publish rapid-response digital content, including graphics and short videos, with design and communications support as needed
  • Oversee digital workflows, calendars, and project pipelines
  • Track, analyze, and report on digital metrics, including list growth, engagement, conversion rates, and mobilization outcomes.
  • Maintain accurate records in CRM and engagement platforms, including EveryAction, Action Network, HubSpot, and Salesforce.

Requirements

  • Minimum of 3-5 years of experience in digital organizing or digital campaigning in nonprofit, advocacy, political, or movement settings
  • Demonstrated success running digital programs that drive measurable organizing outcomes such as signups, turnout, or fundraising
  • Strong writing and storytelling skills, with the ability to produce fast, persuasive digital content
  • Proficiency with major digital platforms, including email CRMs, social scheduling tools, peer-to-peer texting platforms, action tools, and analytics dashboards
  • Strong project management skills, with the ability to balance multiple priorities and meet deadlines in fast-moving environments
  • Familiarity with grassroots organizing, field programs, or political campaigns
  • Knowledge of A/B testing, multivariate testing, or advanced analytics
  • Graphic design or video editing experience using tools such as Canva, Adobe Suite, or CapCut
  • Excellent collaboration skills and ability to work effectively across teams
  • Commitment to equity, inclusivity, and community-driven organizing
  • Passion for or interest in democracy reform and civic engagement.
Benefits
  • platinum health plan with 100% premium coverage
  • 75% premium coverage for spouses and dependents
  • 50 paid days off annually
  • reimbursements for internet and commuting
  • wellness reimbursements
  • student loan assistance
  • professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
digital organizingdigital campaigningA/B testingmultivariate testinggraphic designvideo editingcontent creationanalyticsproject managementwriting
Soft skills
storytellingcollaborationcommunicationorganizational skillsability to meet deadlinesability to balance prioritiescommitment to equityinclusivitycommunity-driven organizingpassion for civic engagement