Solutions Engineer – Growth
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Senior Director, Solutions Engineering
iSpot.tv
full-time
Posted on:
Location: California, New York, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $118,840 - $152,800 per year
Job Level
Senior
Tech Stack
Tableau
About the role
- Assist in leading and mentoring the Solutions Engineering team, fostering a culture of excellence and continuous learning
- Demonstrate mastery of all offerings and articulate iSpot’s value proposition and most impactful solutions to senior client and prospect teams
- Possess a deep understanding of the industry, competitive landscape, and iSpot's position to guide strategy and client roadmapping
- Solve complicated challenges and develop tailored solutions and deliverables for complex client needs autonomously
- Utilize strong active listening skills to mirror client needs and deliver precisely tailored solutions
- Serve as an internal Subject Matter Expert (SME) across teams and drive education across Solutions Engineering and other internal teams
- Participate directly in product development or serve as an SME on product strategy
- Build and maintain strong, long-term relationships with key customers and strategic partners
- Leverage deep analytical experience to guide development of data-driven solutions and insights
- Serve as the lead SME on all iSpot product capabilities and new methodologies
- Use business intelligence and reporting tools (e.g., Tableau) for on-the-fly analysis to inform strategic decision-making
- Facilitate new client strategic road mapping and oversee timely, accurate delivery of analysis that drives critical client KPIs
- Work closely with Sales and Customer Success leadership to facilitate adoption of new product offerings and communicate best practices
Requirements
- 12+ years of related professional experience, with a proven track record of success at a senior level in either ad tech or at a brand, agency, or consulting firm
- Proven experience leading and scaling SaaS or subscription revenue in a fast-paced, enterprise-focused environment
- Strong communication and presentation skills, with the ability to synthesize complex data inputs into a concise and compelling strategic narrative for various stakeholders, including C-suite audiences
- Exceptional attention to detail and the ability to prioritize, organize, and lead multiple work streams in a fast-moving, entrepreneurial start-up environment
- Proven ability to understand and/or negotiate complex enterprise contracts and navigate internal processes with stakeholders from finance, legal, and procurement
- Willingness and comfort with travel to customer sites, as required to support key relationships and drive business growth
- A master’s degree is highly preferred in business, statistics, data science, or engineering with a strong emphasis on data analysis and strategy
- Comfortable utilizing business intelligence and reporting development tools such as Tableau for on-the-fly analysis
- Deep understanding and experience in TV & digital media including the relationship between bought, earned, and owned media
- Self-motivated problem solver
- Comfortable collaborating with various stakeholders (customers, partners, and internal teams), assessing outcomes, and making recommendations
- Excel in an environment of ambiguity and manage multiple work streams
- Ability to build client roadmaps that enable year 1 and beyond growth
