Account Executive
Isentia
full-time
Posted on:
Location Type: Hybrid
Location: Sydney • Australia
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About the role
- You will be the key point of contact for clients within your portfolio.
- You will be responsible for the end-to-end servicing of clients’ media requirements across all formats, including alerting clients to media items as they happen.
- Collaborate with the account management team and sales team to understand the needs of your clients.
- Regularly contacting and providing solutions to assist clients with their communications requirements.
- Monitor breaking news and alert your clients to relevant media issues.
- Enjoy the variety of the media landscape and working within a high-performing team.
Requirements
- Previous experience working in a client success or customer service environment is desirable.
- You are media savvy and have a genuine interest in news and current affairs, with the ability to identify issues that are important to our clients.
- You thrive on building and developing meaningful client relationships.
- You think on your feet, prioritise, and can multitask in high-pressure situations.
- You are an excellent team player who enjoys a fast-paced environment.
- You are a problem solver who will be able to identify potential issues for clients.
- Excellent command of English.
Benefits
- Competitive base salary + attractive commission scheme on offer
- Defined career path in market-leading media intelligence organisation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
client successcustomer servicerelationship buildingproblem solvingmultitaskingprioritizationteam playercommunicationadaptabilityfast-paced environment