ISEAL

Associate Manager, Communications, Content and Campaigns

ISEAL

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Salary

💰 £45,800 - £49,800 per year

About the role

  • Content creation and storytelling
  • Develop and deliver high-quality content, including thought leadership campaigns (featuring podcasts, videos, editorials, and webinars)
  • Amplify the work of project and programme teams, positioning it through the broader organisation narrative
  • Write engaging news and feature articles that align with organisational priorities
  • Review, edit and advise on content produced by colleagues and consultants
  • Bring together complex and technical information and translate this into easy-to-understand messaging
  • Safeguard ISEAL’s brand identity by ensuring all communications reflect its tone of voice and style, support colleagues to embed brand storytelling in their work through guidance and training
  • Develop and maintain ISEAL’s overarching organisational messaging framework, ensuring clarity, consistency and alignment with the broader narrative
  • Create key message templates and toolkits for staff to support consistent communication across programmes, campaigns and external engagements
  • Ensure ISEAL’s messaging reflects its mission, values and strategic priorities while resonating with diverse audiences
  • Embed core messaging in content and campaigns
  • Empower staff to confidently represent ISEAL by delivering messaging guidance and training that deepens understanding of organisational priorities and voice
  • Provide programme teams with communication campaign planning advice
  • Oversee the communications campaign scheduler, ensuring activities are coordinated and strategically aligned
  • Lead dissemination and growth of thought leadership campaigns, with a particular focus on expanding podcast reach and impact
  • Work with the senior coordinator to ensure campaign delivery is well executed
  • Analyse the performance of campaign strategies to identify the most effective ways to expand ISEAL’s reach and improve engagement
  • Fully understand and absorb the organisational narrative, review and sign off on key communications materials, including social media copy and graphics, news page articles and organisation newsletters
  • Ensure content adheres to brand, tone, and quality standards
  • Keep key message resources such as FAQs and explainers up to date
  • Create issue and crisis-response communications as needed
  • Work with the communications coordinator to oversee content monitoring and metrics and assess effectiveness of communication tactics and strategies
  • Ensure that review and approval processes, version control, and filing systems are in place to keep content accurate and sign-offs efficient
  • Line manage and mentor direct reports, fostering growth and development

Requirements

  • Significant professional experience in content creation and campaign delivery, ideally in an international NGO, membership body, or mission-driven organisation
  • Exceptional writing and editorial skills, with proven ability to produce thought leadership articles and multi-format content (digital, video, podcast etc)
  • Familiarity with podcasts and digital storytelling formats, including audience growth strategies
  • Familiarity with facilitating virtual meetings and webinars
  • Strong campaign planning experience, including oversight of schedules and coordination across teams
  • Demonstrated ability to translate complex sustainability and technical topics into clear, engaging messaging for diverse audiences
  • Proven track record of developing and delivering campaigns that increase reach and engagement across a range of geographical regions, including experience using LinkedIn (organic and paid)
  • Experience reviewing, editing, and signing off on communications materials
  • Experience of maintaining brand voice and quality
  • Strong organisational skills, with the ability to balance multiple projects and deadlines
  • Excellent communication and interpersonal skills, with the ability to advise colleagues and work collaboratively across teams, displaying professionalism and tact
  • Interest in and some understanding of sustainability issues
  • Proficiency with digital communication tools and platforms, including virtual meeting tools (e.g. Teams, Zoom, etc.), collaborative working tools (e.g. Monday.com , Miro, etc.), and Microsoft Office (Word, Excel, PowerPoint)
Benefits
  • 25 days of annual leave, with an additional day a year added after two years (to a maximum of 30 days)
  • An extra five days as a one off, once you have been with us for five years
  • Hybrid-working model with a minimum of four days per month in the London office
  • Flexible working arrangements to suit individual´s needs
  • Personal and professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content creationcampaign deliverywriting skillseditorial skillsdigital storytellingaudience growth strategiescampaign planningmessage developmentcontent editingsustainability messaging
Soft Skills
interpersonal skillscommunication skillsorganizational skillscollaborationmentoringprofessionalismtactadvisory skillsproject managementstorytelling