Irth Solutions

Business Analyst

Irth Solutions

full-time

Posted on:

Location Type: Remote

Location: New Zealand

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About the role

  • Manage Borealis implementation projects:
  • Assess and understand clients’ business objectives;
  • Identify and collect customer requirements, map their business processes
  • Identify the best solutions to integrate their business processes into the Boréalis software
  • Organize and conduct meetings and work sessions with clients: produce agendas, dispatch activities and monitor their progress, customize project documentation
  • Formalize project information in the various onboarding documents
  • Configure the software in accordance with the identified requirements
  • In case of imports, manipulate and organize data, prepare imports
  • Maintain project statuses, to reflect implementation status at all times, and keep managers and clients informed
  • Identify risks and issues around projects, implement mitigation solutions.
  • Identify and integrate innovative, solution-oriented approaches to:
  • Suggest sound workarounds tailored to client contexts to meet service levels agreed upon with clients;
  • Maintain implementation projects progress on budget and on time.
  • Develop and maintain a relationship of trust between customers and Boréalis;
  • Engage with clients on topics that will help Boréalis "grow its roots";
  • Develop an in-depth understanding of Borealis over time;
  • Help develop and maintain a continuous improvement approach to everyday issues.

Requirements

  • Diploma in IT, Communication, Management or Administration
  • Experience of at least 3 years in a relevant area
  • Good understanding of corporate social responsibility challenges is a plus
  • Experience in Project and/or Account management, if possible with large corporations.
  • International experience or Mining / Oil/Gas experience or SAAS experience will be considered as an asset.
  • Fluent in English
  • Very good communication skills, client-oriented profile
  • Adaptable: available to work atypical working hours, ready to work with foreign languages teams.
Benefits
  • 100% telecommuting / 100% remote position
  • 37.5-hour week, Monday to Friday
  • Flexible schedule
  • 3-month probation period
  • Group insurance after probation period
  • Possibility of RRSP participation after probation period
  • Be part of a dynamic, international team
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementdata manipulationsoftware configurationrequirements gatheringbusiness process mappingrisk identificationmitigation solutionscontinuous improvementclient relationship managementbudget management
Soft Skills
communication skillsclient-orientedadaptabilitytrust buildingproblem-solvingorganizational skillsteam collaborationmeeting facilitationagile mindsetinnovation
Certifications
diploma in ITdiploma in Communicationdiploma in Managementdiploma in Administration