Ironclad

Operations

• Work closely and effectively with the CFO to keep them informed of upcoming commitments and responsibilities, ensuring their day runs smoothly and efficiently.
• Act with integrity in all interactions and serve as a trusted confidant for sensitive information.
• Plan, coordinate, and ensure the CFO’s schedule is aligned to strategic priorities; perform calendar analysis to understand how time is being utilized and make recommendations based on findings; act as the “gatekeeper” for direct access to the CFO’s time.
• Complete a broad variety of administrative tasks for the CFO, including maintaining contacts, identifying and engaging support personnel, conducting background research, preparing briefings for events and PR activities, supporting interview preparation, completing expense reports, composing correspondence, arranging complex travel, and compiling meeting materials.
• Manage record-keeping duties: prepare meeting documents, take notes, compile and distribute official minutes, communicate action items, hold the executive team accountable, and ensure follow-through.
• Schedule, research, prioritize, and follow up on incoming emails, correspondence, issues, and concerns addressed to the CFO, including those of a sensitive or confidential nature.
• Serve as a liaison to the G&A executive teams, communicating directly on behalf of the CFO when requested.
• Partner closely with Board members and internal stakeholders to coordinate Board meeting logistics, materials, and communications, playing a key role in seamless preparation, execution, and follow-through.
• Serve as a key point of contact for investors, customers, and other external stakeholders, engaging with professionalism, discretion, and strong executive presence.
• Schedule and plan team meetings and coordinate supporting decks and documents.
• Work closely with partners in Executive Operations and across the company to ensure cross-functional alignment and execution of G&A, and company-wide initiatives.
• Provide a bridge for smooth communication between the CFO and internal departments, demonstrating leadership to maintain credibility, trust, and strong working relationships.
• Prioritize conflicting needs; handle matters proactively and expeditiously, following through on projects to successful completion, often under tight deadlines.
• Provide on-call support for projects you are involved in, such as executive hiring.
• Lead, mentor, and develop a team of Executive Assistants, providing guidance, coaching, and oversight to ensure consistent, high-quality executive support aligned with organizational priorities.

Manager, Executive Operations

Engineer

• Own the value strategy for complex deals by leading discovery-based sales processes to identify customer pain points and business objectives. Develop custom financial models (TCO, ROI) and defend them against CFO and procurement scrutiny.
• Map as-is workflows to identify inefficiencies and quantify metrics. Standardize advanced modeling methodologies (scenario-based, risk-adjusted) and build repeatable process frameworks for specific industries or functions.
• Lead multi-threaded value programs that extend beyond individual deals. Create prioritization frameworks for the team to focus the organization on the highest-impact paths.
• Provide informal coaching and share best practices across the team to raise the collective bar. Partner seamlessly with GTM and Sales Engineers (SEs) on deal strategy and sponsorship creation.

Business Value Engineer

Product Manager

• Own the product strategy and roadmap for FedRAMP enablement; translate controls into clear requirements and sequenced delivery plans.
• Drive boundary and architecture decisions with Security, Infrastructure, and Engineering (auditability, logging, encryption, access controls, configuration controls).
• Ship “evidence-producing” capabilities (e.g., audit/system logs, retention policies, admin/config controls) supporting authorization and ongoing compliance.
• Establish operating rhythm across teams: milestones, dependencies, risk management, executive updates, and launch readiness (including partnership with assessors where applicable).
• Set direction and execution for document capabilities: generation, rendering, storage, performance, reliability, and lifecycle management.
• Partner with Legal/Security on records management needs (retention, holds) and translate into scalable platform primitives.
• Define success metrics (latency, reliability, throughput, incident trends) and drive continuous improvements with Engineering.
• Partner with AI/ML teams as internal platform customers to deliver document primitives that power AI experiences (ingestion/normalization, extraction reliability, metadata standards, scalable processing, predictable latency/throughput).
• Own the Design System roadmap, governance model, and adoption strategy.
• Partner with Design and Frontend Engineering to improve consistency, accessibility, speed of delivery, and reduce UI fragmentation.
• Lead end-to-end launches for new platform capabilities (especially FedRAMP/trust), including rollout plans (beta/GA), readiness checklists, and stakeholder alignment.
• Partner with Product Marketing and Sales to define positioning, enablement, and field readiness; support strategic deal motions where needed.
• Partner cross-functionally on pricing & packaging inputs (entitlements, plan gating) and on Legal/Security reviews for customer-facing commitments and policy implications.

Manager, Executive Operations

Business Value Engineer

Staff Product Manager – Core Platform