Senior Solution Engineer, Customer Accounts
Ironclad
Senior Solution Engineer, Presales, Mid-Market
Ironclad
full-time
Posted on:
Origin: • 🇺🇸 United States • Illinois
Visit company websiteSalary
💰 $160,000 - $190,000 per year
Job Level
Senior
About the role
- Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! Solution Engineers (SEs) are Ironclad’s pre-sales technical experts. SEs collaborate closely with prospects and Ironclad’s Sales, Customer Outcomes, Implementation and Product teams, forming a critical technical overlay to the sales and solution evaluation. SEs also help Ironclad improve our platform: the best SEs help capture the most challenging technical requirements observed in the market and translate them into actionable insights for Ironclad’s Product team to develop. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter.
Requirements
- Mission-oriented: You’re excited to work on a team that operates at the intersection of human talent and software; you want to put that passion to work in an industry that still skews heavily towards human/manual work. You want to work at a place where you can have an outsized impact. Exceptional communicator: You’re a strong verbal communicator, able to capture an audience with clear and confident language. You can understand and empathize with people. Technically proficient: You’re an expert at technical configuration and familiar with or have an appetite for learning programming languages such as JSON, HTML and, ideally, JavaScript or similar languages. You recognize that your ability and willingness to develop these skills is an important part of what makes SEs successful in their role as Ironclad’s prospect-facing solution experts. Creative problem solver: You listen well and understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive business impact for the customer. Team player: You can work effectively in teams of technical and non-technical individuals. You are energized by collaborating with diverse teams. Independent: You can learn and drive outcomes with minimal supervision. You have a bias toward action and gravitate towards environments where you have an outsized influence on the success of outcomes for customers and colleagues. You are exceptionally good at making trade-offs based on incomplete data. Agile: Thrives in a fast-paced, dynamic environment with shifting priorities and tight timelines; maintains focus and adaptability under pressure. Customer Focused: Committed to supporting the entire customer journey—from discovery to value realization—to ensure long-term success and impact. Experience: 3+ years of Solution Engineering experience.
