Sales Support, Administration Specialist
Iron Mountain
full-time
Posted on:
Location Type: Remote
Location: Alabama • United States
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About the role
- Completing daily activities and supporting team members when needed.
- Able to set priorities to ensure task completions that need to be done in a timely manner; coordinate with other team members when projects arise.
- Exercises judgment within defined procedures and policies to determine appropriate course of action.
- Works on issues where analysis of situation or data requires review of relevant factors.
- Process and track customer orders from entry to delivery, which may include following up to ensure orders are completed and shipped in a timely manner.
- Coordinate with internal teams (logistics, finance, marketing) to ensure smooth order fulfillment.
- Prepare sales report or other reports as requested by Sales team.
- Track deadlines and ensure timely completion of sales-related activities.
Requirements
- Excellent verbal and written communication skills
- A self-starter, driven, with strong interpersonal skills
- Strong time management and multitasking abilities
- Ability to analyze sales data and generate reports
- Strong critical thinking skills to resolve customer or order issues
- Proactive approach to identifying process improvements
- Well organized to handle the influx of sales orders at any given time
- Business knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's sales.
- High attention to detail and problem-solving skills
- Ability to prioritize tasks and meet deadlines
- Well-organized with the ability to manage multiple projects simultaneously
- Ability to collaborate and communicate effectively with various members of the organization and own team members
- Proficiency in Microsoft Office Suite and Google Suite (Excel, Word, PowerPoint, Outlook, Google Drive) but not required.
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales data analysisreport generationorder processingorder tracking
Soft Skills
communication skillsinterpersonal skillstime managementmultitaskingcritical thinkingproblem-solvingorganizational skillscollaborationproactive approachattention to detail