Iron Mountain

ERAD Technician / Logistics Coordinator

Iron Mountain

full-time

Posted on:

Location Type: Hybrid

Location: Temple • Texas • United States

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Tech Stack

ERP

About the role

  • Support and execute secure data eradication and media destruction processes
  • Serve as an on-site technician at a data center to support ERAD processes
  • Handle confidential data-bearing devices with the utmost security and integrity
  • Follow all certified ERAD protocols and guidelines for secure media sanitization and destruction
  • Communicate clearly and professionally with internal teams, data center personnel, and client stakeholders
  • Track and document all eradication activities using internal systems and tools
  • Support continuous improvement of ERAD operations, providing feedback and contributing to best practices
  • Operate tools and machinery required for media handling and physical destruction
  • Ensure compliance with client SLAs and Iron Mountain policies related to security, safety, and data integrity
  • Coordinate domestic and international shipments with client logistics teams and distribution centers
  • Maintain internal logistics systems and documentation, including Bills of Lading, process sheets, and shipping manifests
  • Monitor warehouse activity in the WMS system; track inbound/outbound shipments and ensure accurate inventory data
  • Reconcile inventory discrepancies, support audits, and assist with process improvements
  • Build and maintain relationships with third-party transportation and recycling vendors
  • Collaborate with accounting to review and validate logistics invoices and charges
  • Generate and distribute weekly/monthly inventory and logistics performance reports

Requirements

  • High school diploma or equivalent required; bachelor’s degree strongly preferred
  • 2–3 years in a client services, logistics, or technical support role (preferably within a data center environment)
  • Previous experience with inventory control, data security, or IT asset management highly preferred
  • Familiarity with ERAD protocols, reverse logistics, or R2-compliant destruction practices a plus
  • Strong technical aptitude with Microsoft Office, Google Suite (especially Excel/Sheets), WMS, and ERP systems
  • Excellent organizational, communication, and documentation skills
  • Valid driver’s license and ability to drive rental vehicles as needed
  • Ability to lift 40 lbs. and work on your feet in warehouse and data center environments
  • Willingness and ability to travel domestically (approx. 25% per year)
Benefits
  • Not specified 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data eradicationmedia destructioninventory controldata securityIT asset managementERAD protocolsreverse logisticsR2-compliant destruction practiceslogistics performance reportingprocess improvements
Soft Skills
communicationorganizational skillsdocumentation skillsrelationship buildingfeedback contributioncollaborationattention to detailproblem-solvingprofessionalismadaptability
Certifications
high school diplomabachelor's degree (preferred)valid driver's license