Building trust, loyalty, and solid long-term relationships with key decision-makers at customer accounts and internally with IMDC teams
Manages most aspects for project implementation of IMDC products and services for our hyperscale customer installations
Oversee project schedule and monitor/update as the project progresses
Ensures high-quality service delivery and customer satisfaction through proactive service management
Partners closely with sales and marketing to identify and deliver on growth opportunities for IMDC’s business with existing customers

Requirements

Bachelor’s Degree preferred
5+ years of experience in account management, customer support, project management, or data center / IT service delivery
A blend of business acumen, large-scale IT systems knowledge, governance, and operations
Technical aptitude around data center power, cooling, networking, and cloud services
Must be a US Citizen

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementdata center service deliveryIT systems knowledgecloud servicesnetworkingpower managementcooling systems

Soft Skills

relationship buildingcustomer satisfactionservice managementbusiness acumencommunication

Certifications

Bachelor’s Degree