Iress

Designer

• Partnering with Commercial, Product and Support teams to design solutions that go beyond single-product use cases
• Supporting early-stage opportunities by working alongside Sales and Account Managers to validate solution feasibility
• Building strong client relationships to understand, shape and define business needs and desired outcomes
• Leading solution design discussions using user story mapping, iterative design techniques and best-practice approaches
• Translating client requirements into scalable, repeatable solution designs aligned to existing product and integration capabilities
• Ensuring alignment across cross-functional teams by creating a shared understanding of client goals and solution vision
• Documenting scope, managing changes and ensuring designs can be effectively delivered by implementation teams
• Acting as a trusted advisor to senior client stakeholders, providing insight into industry trends, best practice and solution value
• Developing prototypes and contributing to configuration and testing activities to bring solutions to life
• Leveraging your expertise to continuously uplift and scale the client experience across Iress

Customer Solutions Design Consultant