Contributes to the development and supports implementation of the Quality Management Plan within the scope of the assignment; Planning and executing the Quality Management activities
Risk identification and assessment through data review and quality control processes
Providing support in risk mitigation, in planning corrective/preventive actions, and guidance for improvement
Supporting the assigned business line management and staff to enhance effectiveness in project delivery
Cooperate closely with the relevant business lines and other stakeholders, support maintaining focus on quality in project delivery
Provides advice and support to teams within the assigned business line on all aspects of Good Clinical Practice (GCP) compliance
Works in close cooperation with teams to manage non-compliance, quality issues
Assist in planning corrective/preventive actions, as applicable according to Standard Operating Procedures (SOPs)
Informs the assigned business line and Quality Assurance of quality issues according to SOPs
Works closely with Quality Assurance and assigned business staff in case of suspected misconduct, as required by the applicable SOPs
May provide assistance during audits and regulatory inspections to the teams to the extent agreed with the line manager, as required by the applicable SOPs
Acts as the primary contact for Quality Assurance on quality matters – on the level of the assignment, attend meetings/teleconferences
Prepares periodic reports to business lines on quality related matters, risk assessments and specific quality improvement initiatives
Manages staff in accordance with organization’s policies and applicable regulations
Responsibilities include planning, assigning, and directing work, appraising performance and guiding professional development, rewarding and disciplining employees, addressing employee relations issues and resolving problems
Approve actions on human resources matters.; Upon agreement with the Head of relevant business line: Performs any other reasonable tasks as required by the role
Requirements
Bachelor's degree in life sciences or equivalent with a minimum of 5-7 years’ prior relevant experience; or equivalent combination of education, training and experience
Requires deep knowledge of one or more related job areas typically obtained through advanced education combined with experience
Sound working knowledge of relevant terminology, International Conference on Harmonization (ICH), Good Clinical Practice (GCP), Standard Operating Procedures (SOPs), applicable regulatory requirements, quality management processes
Excellent organizational, interpersonal and communication skills
Excellent judgement and decision-making skills
Demonstrated leadership and line management skills
Excellent influencing and negotiation skills
Strong computer skills including Microsoft Office applications
Excellent problem-solving skills
Demonstrated ability to work in a matrix environment
Ability to lead and motivate a clinical team also required
Ability to travel within the region/country
Ability to establish and maintain effective working relationships with co-workers, managers and clients