MedTech Field Action Remediation Project Coordinator
IQVIA
full-time
Posted on:
Location Type: Remote
Location: California • Illinois • United States
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Salary
💰 $27 - $29 per hour
About the role
- Support the SDS organization within our Medication Management Solutions (MMS) Business Unit by managing field action deliverables in compliance with our quality and regulatory requirements.
- Manage customer remediation associated with Field Actions, as well as other small projects, as needed.
- Plan, coordinate, and execute small projects, as assigned
- Manage customer remediation for all applicable field actions
- Monitor and report on field action budget, both expense to date and forecast
- Attain required expertise in all databases that house product data for the platform (SAP, SharePoint)
- Assist Senior Project Managers with preparing the remediation team for new field actions
- Contact customers to schedule remediation projects with the customer, including building out detailed remediation project schedules with customers.
Requirements
- HS Diploma minimum is required or higher degree is preferred.
- Excellent writing skills and the ability to communicate accurately and concisely in English
- Ability to gain new technical skills quickly
- Strong customer service skills and positive attitude
- Ability to communicate complex technical concepts in layman’s terms
- Advanced skills with Microsoft Office products and Salesforce
- Ability to meet tight deadlines and handle changing priorities
- Two or more years of experience in project management, preferred
- Prior experience within a regulated industry (e.g., medical device, pharma, automotive, aerospace), preferred
Benefits
- This position is not eligible for our Medical Benefits
- Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities.
- IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementcustomer remediationbudget monitoringtechnical skillswriting skills
Soft Skills
communicationcustomer servicepositive attitudeability to meet deadlinesadaptability
Certifications
HS Diplomahigher degree