
Inside Sales Representative
IQVIA
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Idaho • Illinois • United States
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Salary
💰 $30 - $32 per hour
Job Level
About the role
- Initiate outbound calls to Optometrists and Ophthalmologists to deliver effective discussions about presbyopia and related clinical information.
- Deliver key insights/clinical information to physician offices by liaising with receptionists, office-managers and other office staff to get to the Eye Care Physician.
- Over-Achieve on key productivity, development, and learning objectives.
- Engage targeted ECP and office staff with clinical information and services provided in compliance with LENZ Therapeutics’ policies.
- Ensure all calls/activities are entered into CRM system at time of discussion.
- Receive inbound calls if needed during operating hours.
- Continuous self-learning of the presbyopia market including new developments and updates.
Requirements
- Four-year College Degree - Preferred
- Eye Care Experience – Strongly Preferred
- Minimum 1 to 3 years inside team experience, B2B territory management/account management experience, field team experience - Preferred
- Inside Pharmaceutical, Device, or MedTech team experience - Preferred
- Ability to understand and convey accurate complex information to Optometrists and Ophthalmologists, in an educated, articulate, and professional manner
- Experience developing and maintaining customer relationships
- Experience maintaining accurate records of all call activities
- Proven ability to consistently meet/exceed defined territory goals
- Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience
- High work ethic, reliable and punctual in reporting for scheduled work
- Plan and organize Territory to meet required call targets
- Make presentations (Details)
- Keep current with industry knowledge
- Advance listening, problem-solving and decision-making skills
- Excellent verbal and written communication skills
- Ability to effectively manage multiple tasks across multiple systems
- Ability to be flexible as needed to meet the fluctuating business needs
- Private, quiet, dedicated workspace required
- Maintain and update current and prospective target Healthcare professional profiles
- Maintain a professional image for Client
- Participate in all required training and team meetings
- Make complete, accurate and timely submission of all time-keeping, Details, call activity, within the approved CRM
- Compliance with the Approved Program, and proper use of Approved Materials and Program Budgets
- Participate or coordinate virtual and live lunch & learns, dinner programs, weekend events, as appropriate
- Have appropriate interaction with co-program partners or counterparts
- Ability to collaborate
- Experience with Salesforce, Veeva preferred
- Demonstrated ability to manage and develop an assigned territory with minimal supervision
Benefits
- Competitive salary
- Health insurance
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B territory managementaccount managementcustomer relationship managementcall activity trackingpresentation skillscomplex information conveyanceterritory planning and organizationself-learningproblem-solvingdecision-making
Soft Skills
communication skillslistening skillsflexibilityhigh work ethicreliabilitypunctualitycollaborationability to accept feedbackorganizational skillsprofessionalism