IQVIA

Key Account Manager

IQVIA

full-time

Posted on:

Location Type: Office

Location: Madrid • Spain

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About the role

  • Engage proactively with key customers to support and facilitate IQVIA’s commercially focused business activities covering professional services, information, and data offerings.
  • Maintain and further establish strong professional relationships across the client organization, with a focus on assigned strategic clients, proactively engaging with client teams.
  • Develop and maintain deep client knowledge; understand their business priorities, organizational culture, product portfolio and pipeline, spend/budget priorities and key decision makers.
  • Lead operations management oversight of IQVIA’s commercial portfolio activities for Spanish assigned strategic clients.
  • Own internal and external reporting for governance meetings, including financial metrics and reporting.

Requirements

  • 3-7 years in the pharmaceutical or related industry experience to include Sales and/or alternative operational functional (e.g., business development, consulting, strategy, professional services…)
  • Excellent interpersonal skills, ability to establish business relationships in the absence of a ‘warm introduction’, experienced negotiator with good influencing skills
  • A proven track record of proactivity and opportunity identification that has improved business performance, especially in working as a team with peers to increase commercial value and opportunity success
  • Interest and expertise in the pharma business model, life-sciences commercial strategy and operations, hands-on experience within a pharma or from relevant consulting role
  • Experience of success in working in a highly matrixed environment
  • Excellent customer service skills, listens intently to customer needs and can create connections that shape new opportunities
  • Confident in contractual and procurement matters
  • Sound judgment and decision-making skills
  • Degree in Life Science, Business Management, Engineering or related field
Benefits
  • You can drive your career at IQVIA and choose the path that best defines your development and success.
  • With exposure across diverse geographies, capabilities, and vast therapeutic and information and technology areas, you can seek opportunities to change and grow without boundaries.
  • IQVIA is a strong advocate of diversity and inclusion in the workplace.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
interpersonal skillsnegotiation skillsinfluencing skillsproactivityopportunity identificationcustomer service skillsjudgmentdecision-making skills