IQVIA

MedTech Field Service Technician – On-Call

IQVIA

part-time

Posted on:

Location Type: Remote

Location: Illinois • Texas • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $27 - $32 per hour

About the role

  • Troubleshoot and repair existing devices and document the activities correctly.
  • Hardware parts replacement, as well as software updates and calibrations.
  • Perform bi-annual or yearly preventative maintenance as determined by the customer.
  • Assist in the installation and implementation of new devices at customer locations.
  • Conduct routine system checks and record data from product tests after installation and configuration.
  • Maintain and stock parts and tools assigned by the customer.
  • Per-diem position requiring travel and flexibility.
  • Available on-call including nights and weekends.
  • Travel nationally for 1-3 weeks at a time, or when travel is not needed, locally for up to 2-3 hours from home to support customer needs.
  • Respond to and arrive at customer sites within the service ticket’s Service Level Agreement.

Requirements

  • Must have intermediate troubleshooting abilities in the disciplines of electronics, mechanics, and electromechanical systems.
  • Experience as a military technician, computer technician or other complex electronics technician preferred.
  • Experience supporting automation equipment in a healthcare setting is a plus.
  • A+ certification preferred.
  • Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial for this position.
  • Strong communication skills and ability to provide exceptional customer support.
  • Must have an active driver license and a personal vehicle to use for job related assignments (travel time and mileage are reimbursed).
  • This position requires a considerable amount of pushing, pulling, stooping, bending, and lifting to 70 LBS.
  • Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required.
  • Must be located within 30 minutes of a major airport.
Benefits
  • This position is not eligible for our Medical Benefits.
  • Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootinghardware replacementsoftware updatescalibrationspreventative maintenancesystem checksdata recordingelectronic systemsmechanical systemselectromechanical systems
Soft Skills
communication skillscustomer supportflexibilityon-call availabilityproblem-solving
Certifications
A+ certification