
Senior Business Systems Analyst
IQGeo
full-time
Posted on:
Location Type: Hybrid
Location: Cambridge • United Kingdom
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Job Level
Tech Stack
About the role
- Partner with business leaders to evaluate operational challenges and translate them into detailed functional and technical requirements
- Lead structured workshops, discovery sessions, and end-to-end process reviews
- Produce clear and comprehensive current-state and future-state documentation, highlighting opportunities for automation, efficiency, and scalability
- Own and manage day-to-day Salesforce administration, including declarative configuration, automation (Flows), reporting, data management, permission models, and user support
- Ensure Salesforce evolves in line with cross-functional business needs, maintaining architecture integrity and best practices
- Support Sales, Marketing, Finance, and Customer Success with insight-driven enhancements that improve productivity and data quality
- Contribute to the optimisation and evolution of business systems including Oracle NetSuite, Celigo integrations, Atlassian tools, Power BI, and Power Automate
- Work closely with the Head of Business Systems on roadmap delivery, integrations, and system improvements
- Analyse operational and financial data to generate actionable insights for leadership
- Build and maintain reports, dashboards, and data models across Salesforce, NetSuite, and BI platforms
- Strengthen financial reporting by supporting budgeting cycles, forecasting models, and KPI frameworks
- Provide high-quality 2nd-line technical and functional support across business systems
- Create training materials, deliver onboarding sessions, and promote system adoption
- Maintain high-standard documentation for configurations, workflows, integrations, and governance processes
- Provide day-to-day guidance, support, and workload prioritisation to the Junior Business Systems Administrator
Requirements
- 4+ years of experience in a Business Systems Analyst, Salesforce Admin, or similar systems-focused role within a SaaS or technology organisation
- Salesforce Administrator certification (highly preferred) with strong hands-on configuration experience
- Financial Planning & Analysis (FP&A) experience with sound understanding of budgeting cycles, forecasting, SaaS metrics, and KPI reporting (essential)
- Proficient analytical and problem-solving skills with the ability to design scalable, business-aligned solutions
- Excellent communication capabilities, able to engage with technical and non-technical stakeholders
- Strong process documentation, specification writing, and workflow mapping experience
- Highly organised with the ability to manage competing priorities in a fast-paced environment
- Nice-to-Have Skills: Experience with Oracle NetSuite (administration, reporting, workflows); Experience with Celigo for system integrations, API-based automation, and troubleshooting; Understanding of Atlassian tools (Jira, Confluence) for workflow configuration and system alignment; Familiarity with Power BI for analytics, dashboards, and data models; Experience with Power Automate for system automation and workflow improvements; Knowledge of APIs, integrations, and cross-system data flows.
Benefits
- 25 days of paid holiday, with the opportunity to purchase up to 5 extra days (total 30)
- SHINE employee ownership program
- Company-matched pension contributions up to 6% of base salary
- Private medical insurance (Bupa) & health cash plan
- Life assurance (4x gross salary) & incapacity benefit
- Enhanced maternity leave policy
- EV company car scheme (salary sacrifice) & cycle-to-work scheme (salary sacrifice)
- Give as you earn charity scheme & paid volunteering day each year
- Career development opportunities (mentorship program, training, etc.)
- Home office support for remote workers
- Flexibility & Work-Life Balance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce administrationdeclarative configurationautomationreportingdata managementfinancial planning & analysisbudgeting cyclesforecastingKPI reportingworkflow mapping
Soft Skills
analytical skillsproblem-solving skillscommunication capabilitiesorganisational skillsability to manage competing priorities
Certifications
Salesforce Administrator certification