Ipsos North America

Research Analyst

• Manage the launching and ongoing maintenance of research studies
• Creation and maintenance of technical specifications in proprietary software for study questionnaires
• Quality check study questionnaires & perform in-depth quality checks at every stage of the process
• Liaising with our internal data collection teams, coding & data processing teams
• Perform data verification
• Identify and solve project issues as they arise

Research Analyst, Brand Health Tracking

Manager

• Manage research projects for leading companies
• Provide strategic consultation to help client understand the research questions/methodologies to address key business challenges
• Seek to understand how research fits into broader category/brand growth plans
• Lead the client to a better design despite possible push-back
• Exercise strong leadership skills in interactions with clients
• Build strong relationships with clients and leverage category/brand expertise to influence client’s thinking on research design, insights and implications, as well as overall business decision making
• Identify opportunities to deliver a more holistic solution via integrating a myriad of relevant knowledge sources

Senior Market Research Manager – Innovation

• Manage survey research projects, within timeline and budgets, including working closely with colleagues in our Operations groups to oversee all operational components of projects;
• Design questionnaires and plan analyses;
• Perform quality checks at various stages of the research to ensure accuracy, and to avoid errors or mistakes;
• Manage the overall project timelines, ensuring that milestones are met and signed off at the various stages of the project execution;
• Analyze and interpret survey results; prepare reports and presentations;
• Develop an understanding of our clients’ business issues and the industries in which they operate.

Frontend Engineer

• Develop & Maintain Web Applications: Design, implement, and maintain interactive and dynamic question designs and user interfaces using the Svelte framework, ensuring a seamless user experience across various devices and platforms;
• Collaborate Across Teams: Work closely with cross-functional teams including designers, product managers, and backend engineers to deliver responsive, user-centric, and visually appealing designs;
• Write Clean & Scalable Code: Create modular, maintainable, and scalable code by adhering to best practices, design patterns, and coding standards that promote long-term sustainability and ease of updates;
• Ensure High-Performance Solutions: Continuously monitor and optimize application performance to ensure fast load times, smooth interactions, and minimal resource usage. Troubleshoot performance issues and implement solutions to enhance responsiveness;
• Mentor & Guide Junior Developers: Lead by example and provide mentorship to junior developers, guiding them through technical challenges, code reviews, and helping them to grow their skills and knowledge;
• Participate in Code Reviews: Engage in regular peer code reviews, providing constructive feedback to ensure quality and maintainable code, while fostering a culture of continuous improvement within the development team;
• Collaborate on UI/UX Design: Work hand-in-hand with the design team to bring UI/UX mockups to life, ensuring that designs are implemented accurately and with a strong emphasis on user experience and responsiveness;
• Implement Responsive Designs: Ensure all web applications are fully responsive, mobile-first, and cross-browser compatible, providing an optimal experience for all users;
• API Integration & Data Management: Integrate RESTful APIs to handle dynamic content, data-fetching, and user input handling, ensuring secure and smooth interaction between the frontend and backend systems;
• Unit and End-to-End Testing: Write and maintain unit tests, as well as end-to-end tests (using tools such as Jest, Cypress, and Playwright) to guarantee the reliability and stability of applications before production deployment;
• Debug & Troubleshoot: Actively troubleshoot and resolve frontend issues, from visual inconsistencies to complex performance bottlenecks, ensuring applications remain bug-free and performant in production;
• Adhere to Best Practices: Stay up to date with the latest web development trends, tools, and best practices, applying them to ensure the codebase remains modern, efficient, and aligned with industry standards;
• Agile Development & Continuous Delivery: Participate in agile processes (Scrum or Kanban), including sprint planning, daily standups, and retrospectives. Contribute to iterative development, ensuring timely and consistent delivery of high-quality features and fixes;
• Documentation & Knowledge Sharing: Document development processes, workflows, and best practices, ensuring clarity and transparency for both current and future team members;
• Security Best Practices: Ensure the implementation of security best practices, such as data validation, input sanitization, and proper authentication mechanisms, to safeguard the application and user data;
• Continuous Learning & Innovation: Actively seek opportunities to learn new tools, frameworks, and technologies that can improve team productivity, enhance product quality, and stay ahead in the ever-evolving frontend development landscape.

Senior Frontend Developer

Executive Assistant

• Enable leadership effectiveness through proactive diary management
• Communication triage and complex meeting coordination
• Assist clients in navigating dynamic markets
• Use judgement to prioritize demands and support leaders in strategic priorities
• Build strong client relationships and support high-impact research projects

Personal Assistant – 12 month FTC

Customer Support

• Develop and design appropriate solutions for clients, based on research approaches and products that are best suited to meet their needs
• Write winning proposals
• Oversee and direct multiple market research projects at once, including but not limited to relationship and transactional customer experience and ad hoc studies
• Manage and coordinate all aspects of the research process from research design, questionnaire design, pre-field activities, monitoring field and project status, analysis and interpretation of results through the preparation of reports and delivery of presentations
• Data interpretation and presentation story telling including the ability to draw conclusions/make recommendations from the data results into actionable insights
• Maintain and strengthen client relationships through exceptional service and strong attention to quality control
• Understand and address business needs/issues of clients- providing consultation versus order taking
• A strong focus on financials and account growth
• Provide day-to-day guidance and coaching to junior team members required

Director, Market Research – Customer Experience

• Manage survey research projects, within timeline and budgets, including working closely with colleagues in our Operations groups to oversee all operational components of projects;
• Design questionnaires and plan analyses;
• Perform quality checks at various stages of the research to ensure accuracy, and to avoid errors or mistakes;
• Manage overall project timelines, ensuring that milestones are met and signed off at various stages of the project execution;
• Analyze and interpret survey results; prepare reports and presentations;
• Develop an understanding of our clients’ business issues and the industries in which they operate.

Research Analyst, Channel Performance

• Works with project team and appropriate internal resources to meet client needs.
• Participates in client communication (email, phone, etc.) as appropriate to gain understanding of needs and to capture client requests and feedback to incorporate in project documents
• Familiarizes self with key clients/accounts within the Service Line
• Supports the preparation of reports and presentations
• May share files and updates with clients
• Works alongside project lead in the execution and delivery of reliable and timely data to our clients
• Focuses on executional excellence with increased independence
• Understands the project lifecycle for custom research and manages projects from client approval to deliverables with project lead oversight
• Collaborates with internal Ops partners and project lead in project execution
• Manages project timelines
• Mentors new Analysts on core competencies
• Questionnaire review and revision
• Creating and submitting project materials
• Managing internal project partners
• Reviewing and finalizing links
• Monitoring fieldwork
• Reviewing and finalizing data tables
• Spec'ing, charting, and proofing report slides
• Managing multiple projects/priorities and working towards resolving problems that arise
• Participates in mentorship of new Analysts and Interns

Research Analyst – Innovation

Growth Marketing

• Drive Growth across defined targets
• Build strategic pursuit plans and track sales pipeline
• Effectively communicate Ipsos value proposition to clients
• Collaborate with Ipsos experts to develop client engagement strategies

Senior Vice President, Senior Client Officer – Sales Growth

• Independently manage and coordinate all aspects of the research process from proposal writing and research design, analysis and interpretation of results through to preparation of reports and delivery of presentations
• Managing key operational partners (data collection, data processing and results reporting) to ensure that reliable results are delivered to client in a timely, cost-efficient manner
• Maintain a project budget and work with team to ensure all aspects of the study continue to operate smoothly
• With oversight from the VP, foster strong client relationships and work to develop those relationships through frequent client contact including travel to client sites, leading meetings/presentations, and delivering insightful, thoughtful research.
• Provide training, guidance and support to junior staff

Market Research Manager, Healthcare

Vice President

• Manage and cultivate strong client relationships to ensure satisfaction and identify new growth opportunities within existing accounts.
• Provide executive-level quality control and quality assurance, overseeing project workflows and final deliverables to ensure they meet Ipsos's standards of excellence.
• Manage the financial health of projects, including monitoring budgets, tracking key performance indicators, and reporting on profitability and financial risks to senior leadership.
• Actively develop and support team members, providing mentorship and opportunities to increase their technical and project management skills.
• Champion the career growth of direct reports and team members by creating development plans and pathways for advancement within the organization.
• Open new doors within priority public sector accounts and under-penetrated markets.
• Generate and mature high-quality leads through GovWin research, market intelligence, social selling, conference engagement, and targeted outreach.
• Conduct strategic client conversations to shape requirements early, influence acquisition strategies, and strengthen Ipsos’ competitive position.
• Lead development of white papers, capability statements, thought leadership, and strategic positioning materials.
• Ensure rigorous tracking of BD activity through CRM, reporting dashboards, and governance mechanisms.
• Develop and execute comprehensive capture strategies—including competitive assessments, win themes, teaming strategies, and price-to-win inputs.
• Serve as the executive steward of the public sector capture process, ensuring consistency, transparency, and cross-service-line adherence.
• Provide executive direction across proposal solutioning, narrative development, color team reviews, and pricing strategy.
• Partner closely with operations, legal, delivery teams, and subject matter experts to ensure compliant, compelling, deadline-ready proposals that increase USPA’s win rate.
• Identify and cultivate teaming partners across large businesses, small businesses, academic institutions, NGOs, technology providers, and research organizations.
• Expand Ipsos’ ecosystem to enhance competitiveness for major IDIQs, BPAs, OTAs, and enterprise research platforms.
• Partners with Ipsos Client Organization and Service Line leaders to identify and pursue new business opportunities for public sector growth.
• Serve as a trusted advisor to USPA executives, shaping enterprise growth strategy and pipeline health.
• Act as a senior executive point of contact for key clients, ensuring high levels of satisfaction and serving as a trusted advisor on critical projects.
• Lead and mentor cross-functional teams, fostering a culture of high performance, collaboration, and continuous professional development.
• Model disciplined planning, transparent communications, and operational rigor in forecasting, reporting, and BD governance.
• Drive adoption of modern capture tools, AI-enabled processes, and structured BD methodologies (Shipley, Unanet, and the PA Way).

Senior Vice President, Public Sector

• Oversee the entire research lifecycle with responsibilities including profitability for specific clients and studies
• Develop expertise in Ipsos product offerings & advisory capabilities to bring clients solutions and grow Healthcare business
• Build & maintain relationships with key decision makers within client organization
• Understands clients’ organizations and anticipates their evolving needs and designs programs to address them
• Manage and update a portfolio of account plans, forecasts & meet yearly budget targets including profitability and other metrics as defined by management
• Address internal resourcing needs by engaging in cross-team resource sharing
• Manage and mentor staff, holding individuals accountable for their goals and offering feedback, implementing milestone plans, and advocating for experiences and growth for team members

Vice President, Healthcare Market Research

Project Manager

• Serve as the single point of contact for contract management, reporting directly to the client representative
• Maintain corporate on-site decision-making authority for all administrative and technical matters
• Supervise and direct all contract personnel across all DCCs, maintaining a comprehensive management organization
• Manage subcontracting agreements, data security enforcement, and task reporting/coordination
• Ensure contract compliance with all contract requirements
• Monitor and analyze performance metrics to ensure all Acceptable Quality Levels (AQLs) are met or exceeded
• Develop and implement strategies to improve data collection efficiency and quality
• Prepare and deliver monthly performance reports detailing AQL achievement, quality control metrics, and improvement initiatives
• Conduct root cause analysis for any performance shortfalls and implement corrective action plans
• Meet with client representative and program officials monthly (minimum) to review contract performance
• Attend quarterly in-person meetings as required
• Coordinate with DCC Managers in Atlanta, Dallas, Fort Walton Beach, Kansas City, and Washington, DC for operational alignment
• Serve as primary liaison between contractor personnel and client representatives
• Present technical, financial, and administrative updates to program leads
• Ensure all staff complete required data integrity and confidentiality training
• Oversee security and confidentiality compliance per program requirements
• Manage investigations of potential data quality issues, reporting findings within required timeframes
• Ensure proper handling of property and equipment
• Oversee implementation of training programs across all certification modules
• Develop and maintain Telework Plan ensuring productivity standards are met
• Coordinate phase-in operations (45-day period) ensuring seamless transition
• Manage staffing plans to maintain appropriate coverage at all DCC locations
• Ensure proper documentation of all contractor hours for labor-hour billing components
• Manage contract budget across firm-fixed-price and labor-hour components
• Provide monthly expenditure reports by labor category
• Submit projections for labor hour fund requirements 8 weeks before period end
• Ensure accurate invoice documentation and timesheet validation

Project Manager – Call Center, Data Collection

• Lead our contract supporting a large-scale data collection program
• Oversee data collection operations across five data collection centers (DCCs) nationwide
• Manage a team of staff members collecting critical establishment data
• Serve as single point of contact for contract management
• Maintain corporate on-site decision-making authority
• Supervise and direct all contract personnel across all DCCs
• Ensure contract compliance with all contract requirements
• Monitor and analyze performance metrics
• Develop and implement strategies to improve data collection efficiency and quality
• Prepare and deliver monthly performance reports
• Coordinate with DCC Managers for operational alignment
• Serve as primary liaison between contractor personnel and client representatives

• Manage and coordinate all aspects of the research process from questionnaire writing and research design, analysis and interpretation of results through to preparation of reports
• Liaising on a regular basis with all key internal operations groups (data collection, data processing and results reporting) to ensure that reliable results are delivered to client in a timely, cost-efficient manner
• Build and maintain relationships with key clients by responding to queries and providing updates per client requests
• Coordinate and manage data entry of project costs into our internal costing program based on research target specifications

Research Analyst, Brand Health Tracking

Senior Market Research Manager – Innovation

Research Analyst, Brand Health Tracking

Senior Frontend Developer

Personal Assistant – 12 month FTC

Director, Market Research – Customer Experience

Research Analyst, Channel Performance

Research Analyst – Innovation

Senior Vice President, Senior Client Officer – Sales Growth

Market Research Manager, Healthcare

Senior Vice President, Public Sector

Vice President, Healthcare Market Research

Project Manager – Call Center, Data Collection

Project Manager – Call Center, Data Collection

Market Research Manager, Brand Health Tracking