
Insights Manager, Moderator
Ipsos North America
full-time
Posted on:
Location Type: Hybrid
Location: Norwalk • Connecticut • United States
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About the role
- To understand the background and intent of client requests (participating in kick-off calls, reviewing proposals and market research briefs)
- Input on the development of research plans and proposals (adhering to PRS IN VIVO best practices, services, and visual guidelines)
- Managing / directing projects from start to finish including close collaboration with fieldwork department
- Moderating f2f and online
- Attending field online/offline - responsibilities include client servicing (backroom), moderator briefing, leading initial on-site research debriefs
- Writing and presenting strategic reports of findings in PowerPoint
- Leading / assisting with debrief presentations
- Actively participate in internal and external marketing activities developing white papers, participate in client events, conferences, LinkedIn posts, etc
Requirements
- Experience in qualitative consumer research (minimum 3 years)
- Project Management understanding and experience.
- Excellent level of expression and sophistication in written and spoken English
- Shopper/packaging/ NPD/ retail research experience is a plus
- Focus group moderation experience (1+ years); Unilever or P&G accreditation / references a plus
- Strong analytical ability - able to see past claimed preferences and behaviors to understand the true underlying insights
- Strong presentation skills
- Passion for international exposure and interest in understanding behaviors across cultures
- Advanced level of PowerPoint, video editing is a plus
- Experience setting up online qual projects including online communities with providers like 20/20, Recollective, FF, etc.
- Proven ability to take responsibility, think analytically and to communicate clearly
- Must be able to work independently, yet be comfortable asking questions
- Curious and creative, non-stop learning attitudes, ready to go beyond standard approaches and trial things
Benefits
- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
qualitative consumer researchproject managementfocus group moderationanalytical abilitypresentation skillsvideo editingonline qualitative projectsstrategic report writingresearch plan developmentclient servicing
Soft Skills
excellent written communicationexcellent verbal communicationindependent workcuriositycreativityresponsibilityanalytical thinkingcollaborationsophistication in expressionpassion for learning
Certifications
Unilever accreditationP&G accreditation