IPS Technology Services IPSTS

Systems Engineer

• Collaborate with multiple stakeholders across business units
• Analyze requirements for substantial custom development
• Manage diverse and sometimes conflicting needs
• Adapt to evolving requirements and proactively manage technical risks

Systems Analyst

Solutions Engineer

• Collaborate with a talented and diverse team to push the boundaries of Copilot technology
• Contribute to the development of innovative solutions that redefine the way we interact with data and documents
• Thrive in a dynamic, fast-paced environment and be a driving force in our company's growth

Copilot Solutions Engineer

Machine Learning Engineer

• Designing, developing, testing, and maintaining software applications
• Engaging with customers to understand their needs
• Solving complex problems using various tools and technologies
• Creating high-level software architecture designs
• Collaborating with cross-functional teams
• Defining and implementing software test strategies
• Continuously improving performance of applications
• Developing and maintaining back-end applications like APIs and microservices

AI/ML Engineer

Customer Support

• Provide end-user desktop troubleshooting and support for a diverse range of devices and systems.
• Manage office PC, laptop, network, and peripheral troubleshooting, ensuring minimal downtime.
• Utilize ticket management software to track and resolve support issues efficiently.
• Operate and support video-teleconference equipment for meetings.
• Ensure compliance with HIPAA/HITECH regulations when handling sensitive data.
• Offer direct, in-person technical support to executive-level clients and administrators.
• Manage and prioritize support calls for optimal service delivery.
• Train and guide team members on technical support best practices.

Systems Analyst

Copilot Solutions Engineer

AI/ML Engineer

Senior Desktop Support Specialist – HIPAA/HITECH Compliance