Technical Support Engineer
IPETRONIK
full-time
Posted on:
Location Type: Hybrid
Location: Bergkirchen • Germany
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Job Level
About the role
- Technical support for our hardware and software products
- Handling first- and second-level support requests via phone, e-mail and our ticketing system
- Acting as an interface between customers, sales, product management and development
- Supporting the sales team at trade shows
- Assisting the development team on-site at customer locations
- Responsible for the setup and support of applications/measurement tasks
- Planning and conducting training sessions
Requirements
- Degree or vocational training in electrical engineering, information technology or a comparable qualification
- Experience with automotive bus systems and network technology
- Basic programming knowledge
- Ability to quickly grasp complex topics
- Self-motivation, strong teamwork and communication skills
- Excellent German and English skills, both written and spoken
Benefits
- Flexible working hours and attractive compensation with a permanent employment contract
- Modern, sustainably constructed company building with up-to-date work equipment
- Individual career development opportunities
- Company pension plan
- Health promotion and dedicated health days
- Company bike (JobRad) program
- Free parking and excellent connections to public transport
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical supportfirst-level supportsecond-level supportautomotive bus systemsnetwork technologybasic programming knowledgeapplications setupmeasurement tasks
Soft Skills
self-motivationteamworkcommunication skillsability to grasp complex topics
Certifications
degree in electrical engineeringdegree in information technologyvocational training in electrical engineeringvocational training in information technology