IP Corporation

Account Manager

• Manage and grow a portfolio of customer accounts, driving revenue and profitability
• Develop strong relationships with customers and serve as the primary point of contact
• Identify new business opportunities within existing accounts and new prospects
• Collaborate with Technical Sales and internal teams to deliver solutions and support
• Prepare and deliver sales presentations, proposals, and pricing recommendations
• Track sales activity, forecasts, and customer interactions in CRM systems
• Resolve customer concerns and ensure high levels of satisfaction
• Stay informed on market trends, competitors, and industry developments

System Administrator

• Serve as the primary technical owner for manufacturing IT and OT-adjacent infrastructure at assigned plant locations.
• Maintain and support Windows Server environments supporting manufacturing and operational systems.
• Manage virtualization platforms including VMware environments and future-state Nutanix AHV infrastructure.
• Support infrastructure hosting SCADA, HMI, historian, and manufacturing applications.
• Design, maintain, and troubleshoot industrial and manufacturing IT networks including switches, VLANs, firewalls, routing, and DMZ environments.
• Maintain secure OT/IT connectivity and segmentation aligned with cybersecurity and operational best practices.
• Develop and maintain scripting or automation solutions for infrastructure, monitoring, configuration management, and network operations.
• Plan and execute infrastructure activities during scheduled plant shutdowns, maintenance windows, upgrades, and cutovers.
• Provide onsite support for production-impacting incidents, manufacturing connectivity issues, and operational infrastructure needs.
• Support basic onsite IT needs such as workstation connectivity, printer support, and plant-floor access issues while partnering closely with Desktop Operations.
• Participate in vulnerability remediation, incident response activities, risk reviews, and OT security initiatives.
• Maintain accurate documentation including network diagrams, inventories, SOPs, lifecycle tracking, and operational standards.
• Collaborate cross-functionally with manufacturing operations, engineering, automation, vendors, and enterprise IT teams.
• Drive continuous improvement efforts that reduce operational risk, improve resiliency, and reduce vendor dependency.

Senior Systems Administrator

• Develop, maintain, and strengthen long-term relationships with corporate-level key accounts.
• Serve as the primary point of contact for strategic customers, ensuring a high level of customer satisfaction.
• Create and execute strategic account plans to achieve sales targets and growth objectives.
• Collaborate with internal teams—including Sales, Technical, Operations, and Supply Chain—to meet customer requirements and resolve issues quickly.
• Negotiate contracts, pricing agreements, and terms to ensure mutually beneficial outcomes.
• Identify opportunities to expand business within assigned accounts, including introducing new products and services.
• Monitor account performance, market trends, and competitor activities to inform strategy.
• Prepare and deliver presentations, proposals, and performance reports for both customers and internal stakeholders.
• Represent IP Corporation at industry events, trade shows, and customer meetings.

Account Manager

Senior Systems Administrator

Account Manager

Key Account Manager