Ionis Pharmaceuticals, Inc.

Clinical Specialist

• understand unique objectives and needs of each customer
• drive performance to support Ionis goals
• build trust and collaborate with cross-functional teams
• build and execute customer focused territory strategic account plans
• engage with accounts based on customer needs and brand strategic objectives

Clinical Account Specialist

Manager

• Interact within assigned accounts to support patient access, providing proactive face-to-face (or virtual if appropriate) education on programs to providers and staff to support integration of those programs into office processes and workflows.
• Leverage data and analytical tools to address customer questions for issues related to payer policies and access requirements .
• Work with key members of customer accounts (e.g., providers, administrators, billing and coding staff, etc.) to appropriately support patient access.
• Address customer questions related to payer policies (e.g., utilization management, denial, and appeals) and patient reimbursement.
• Collaborate with aligned cross-functional partners (identified above) to share insights on customer needs and barriers related to access and reimbursement.
• Maintain a deep understanding of Ionis policies and requirements and perform all responsibilities with integrity and in a manner consistent with company guidance and prescribed Values and Behaviors.
• Handle Patient Identifiable Information (PII) appropriately (understand and ensure compliance with HIPAA and other privacy laws and regulations and internal Company compliance policies/guidelines).
• Responsible for identifying and reporting adverse events via the established Ionis systems as per applicable processes.

Field Access Manager

• Responsible for the launch of Ionis’s first wholly owned commercial product
• Drive performance and work with cross-functional partners and external customers.
• Build, maintain, and leverage networks and relationships in the local healthcare system.
• Educate HCPs on sHTG disease state awareness and treatment urgency.
• Execute brand strategic plans by developing customer focused territory strategic account plans.
• Participate in field meetings and training programs to understand customer engagement tactics.

Director

• Develop and lead U.S. market access strategies aligned with brand and portfolio objectives across a 3+ year horizon.
• Define value proposition and access roadmap from pre-launch through lifecycle management.
• Shape and implement integrated evidence plans, in partnership with HEOR and Medical Affairs to support access and payer negotiations
• Serve as the enterprise subject matter expert on access, payer dynamics, and policy trends across the landscape and within specialty and rare disease
• Oversee development of AMCP dossiers, payer communication tools (including Pre-approval Information Exchange and Payer Value Proposition) and field access tools (including product coverage, prior authorization criteria and patient support options).
• Guide economic modeling and budget impact analyses to support payer discussions
• Collaborate and partner closely with Commercial to align access strategy with brand strategy.
• Engage with Government Affairs on policy implications and advocacy priorities.
• Represent the organization in external advisory boards and industry forums.
• Monitor payer landscape, competitive dynamics, and regulatory changes to inform strategy.
• Lead, coach, and develop high-performing Market Access professionals.
• Select and retain agency partners, holding full budget authority for access strategies
• Drive cross-functional alignment in matrixed environments.

Clinical Account Specialist

Field Access Manager

Clinical Account Specialist

Director, Value & Access