ION

People & HR Operations Specialist

ION

full-time

Posted on:

Location Type: Hybrid

Location: Pisa • Italy

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Tech Stack

Tableau

About the role

  • Maintain and update employee records across HRIS, ensuring data accuracy and GDPR compliance
  • Support contract management: preparation of employment contracts, amendments, extensions, and termination documentation in line with applicable CCNL and Italian labor law
  • Assist with payroll-related inputs (attendance, leave, variable compensation data) in coordination with payroll/finance
  • Handle employee inquiries on HR policies, procedures, benefits, and contractual matters — acting as a first point of contact with a service-oriented approach
  • Support mandatory compliance activities (communications to authorities, mandatory training tracking, health & safety documentation)
  • Prepare HR reports, dashboards, and documentation for internal stakeholders
  • Assist in posting job ads, screening candidates, and scheduling interviews
  • Coordinate with hiring managers throughout the recruitment process
  • Maintain candidate records in the ATS and support recruitment KPI tracking
  • Liaise with talent suppliers, staffing agencies, and university career centers
  • Coordinate onboarding documentation, induction sessions, and orientation activities
  • Support employee lifecycle processes: probation reviews, internal transfers, offboarding
  • Ensure compliance with HR policies at each stage
  • Leverage AI/LLM tools to streamline and automate repetitive HR workflows (e.g., document drafting, data extraction, reporting, FAQ handling)
  • Proactively identify opportunities to improve HR processes through technology
  • Stay current on AI tools relevant to HR and act as a resource for the broader HR team
  • Support employer branding initiatives on social media, job boards, and at job fairs
  • Contribute to internal engagement and communication initiatives
  • Work cross-functionally with internal teams across both legal entities
  • Provide timely, empathetic communication to employees and candidates alike

Requirements

  • Master degree in Humanities, Digital Humanities, Economics, or Law.
  • Native Italian speaker and English proficiency (minimum B2 level).
  • 2–5 years of experience in an HR generalist or HR operations role
  • Working knowledge of Italian labor law and CCNL regulations
  • Experience with HRIS platforms (e.g., Workday, SAP SuccessFactors, Zucchetti, or similar)
  • Proficiency in data analysis and reporting tools: advanced Excel (pivot tables, VLOOKUP/XLOOKUP, Power Query) and experience with BI tools (e.g., Power BI, Tableau, or Looker) to build HR dashboards and support data-driven decision making
  • Familiarity with AI/LLM tools (e.g., ChatGPT, Copilot, Claude) and genuine interest in applying them to automate and improve HR workflows
  • Fluent in Italian; professional proficiency in English
Benefits
  • Important notes:
  • According to the Italian Law (L.68/99) please note that candidates from the disability list will be given priority.
  • Due to the high volume of applications, only those candidates that meet the required criteria for selection will be contacted.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HRISdata analysisreportingadvanced ExcelPower BITableauAI toolsLLM toolsItalian labor lawCCNL regulations
Soft Skills
service-oriented approachempathetic communicationcross-functional collaborationproactive identification of opportunitiessupporting employer brandinginternal engagementcommunication initiatives
Certifications
Master degree in HumanitiesMaster degree in Digital HumanitiesMaster degree in EconomicsMaster degree in Law