Invivyd

Account Manager

• Provide solutions to our customers by acting as a key business owner of Invivyd resources and solutions for a variety of customers, including Health Care Providers, Health Care Organizations, Centers of Excellence, Integrated Delivery Network (IDN) Stakeholders, Veterans Affairs (VA) Centers, Reimbursement Personnel, and Practice Administrators and be accountable for working collaboratively to help ensure customer inquiries are resolved.
• Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions.
• Identify shared priorities and leverage knowledge and tactics within full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive superior results.
• Collaborate with cross-functional partners on overall account and territory strategy to maximize internal/external knowledge on how to access products and services.
• Demonstrates knowledge of the Veterans Affairs (VA) system within territory and the rules and regulations to conduct business within the VA system.
• Aggregate customer, market data, and insights to effectively apply multiple channels to drive total selling engagements.
• Utilize data driven approach to prioritize customers/accounts to maximize impact aligned to strategic plan.

Strategic Account Manager

• Act as key business owner of Invivyd resources and solutions for customers including Health Care Providers, Health Care Organizations, Centers of Excellence, Integrated Delivery Network stakeholders, Veterans Affairs Centers, Reimbursement Personnel, and Practice Administrators; accountable for resolving customer inquiries.
• Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand and remove obstacles to appropriate solutions.
• Identify shared priorities and leverage knowledge and tactics within full account to develop a strategic territory business plan that drives product demand and meets partner and patient needs.
• Collaborate with cross-functional partners on account and territory strategy to maximize internal/external knowledge on how to access products and services.
• Demonstrate knowledge of the Veterans Affairs system within territory and the rules and regulations to conduct business within the VA system.
• Aggregate customer and market data and insights to effectively apply multiple channels to drive total selling engagements.
• Utilize a data-driven approach to prioritize customers/accounts to maximize impact aligned to the strategic plan.