InVision Communications

Account Manager

• Lead Convo’s global Access and partner sales function, driving adoption of our ecosystem across markets.
• This role combines tactical leadership of the global team with hands-on responsibility for pursuing large-scale opportunities, shaping how partners engage with Convo worldwide.
• Provide tactical leadership for Convo’s Access and partner sales function globally.
• Manage and develop country-level Access Directors/Leads, ensuring alignment with global strategy and local execution.
• Drive large global opportunities personally — identifying, securing, and expanding partnerships that anchor Access internationally.
• Build strong working relationships with the COO, Group Strategy, and country GMs to ensure Access delivery is seamless.
• Create frameworks, toolkits, and messaging that enable consistent partner engagement across all countries. (Including and not limited to pricing ands our tender process.)
• Monitor performance against global KPIs, reporting regularly to the COO and leadership team.

Global Head, Access and Partnerships

Translator

• Provide interpreting services to our diverse customer base
• Demonstrate strict adherence to industry-wide and professional ethics at all times
• Maintain the confidentiality of information exchanged in an interpreting situation
• Observe Convo's internal policies and procedures at all times
• Contribute to the development and high morale of the company
• Maintain a friendly, professional appearance following internal guidelines
• Demonstrate a continuous commitment to professionalism, punctuality, and reliability
• Set up and use computer technology efficiently to communicate with team members as well as provide facilitation of video conference interpreting
• Provide ASL/English interpretation services professionally and competently within a variety of settings including Video Relay Services, Interpreter On-Demand Services, Planned services (conferences and VRI), Onsite meetings (when applicable)
• Teaming with other interpreters and handling a wide range of topics including business, education, medical, marketing, technology

Global Head, Access and Partnerships

Video Interpreter