Customer Service & Application Management Associate – Part-time
Invicta Consulting
part-time
Posted on:
Location Type: Hybrid
Location: Munich • Germany
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Salary
💰 €2,000 - €2,800 per month
About the role
- Processing and reviewing new customer applications
- Following up on incomplete or incorrect applications
- Contacting customers by phone to clarify outstanding issues
- Supporting customers throughout the entire application process
- Coordinating internally with specialist departments to ensure a smooth workflow
- Preparing and sending customer correspondence (e.g., letters, inquiries)
- Maintaining and updating customer data in the system
Requirements
- Completed vocational training in a commercial/administrative field or equivalent qualification
- Structured and meticulous working style
- Good organizational skills
- Proficient with common office and administrative software
- Reliable and responsible
Benefits
- Wellpass
- Commuting allowance
- Meal allowance
- A young team and an informal, first-name culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
structured working stylemeticulous working styleorganizational skillsreliableresponsible
Certifications
vocational trainingcommercial qualificationadministrative qualification