Invicta Consulting

Customer Support

• Processing and review of new customer applications
• Follow-up on incomplete or incorrect applications
• Telephone contact with customers to clarify outstanding issues
• Supporting customers throughout the entire application process
• Internal coordination with specialist departments to ensure a smooth workflow
• Preparation and dispatch of customer correspondence (e.g., letters, follow-up requests)
• Maintaining and updating customer data in the system

Customer Service & Application Management Specialist – Part-time