Invicta Consulting

Customer Support

• Processing and reviewing new customer applications
• Following up on incomplete or incorrect applications
• Contacting customers by phone to clarify outstanding issues
• Supporting customers throughout the entire application process
• Coordinating internally with specialist departments to ensure a smooth workflow
• Preparing and sending customer correspondence (e.g., letters, inquiries)
• Maintaining and updating customer data in the system

Customer Service & Application Management Associate – Part-time