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Customer Service & Application Management Specialist – Part-time
Invicta ConsultingCommercial employee managing customer service and application processes for a centrally located care company in Munich. Responsibilities include processing customer applications and internal coordination across departments.
About the role
Key responsibilities & impact- Processing and review of new customer applications
- Follow-up on incomplete or incorrect applications
- Telephone contact with customers to clarify outstanding issues
- Supporting customers throughout the entire application process
- Internal coordination with specialist departments to ensure a smooth workflow
- Preparation and dispatch of customer correspondence (e.g., letters, follow-up requests)
- Maintaining and updating customer data in the system
Requirements
What you’ll need- Completed commercial vocational training or equivalent qualification
- Structured and meticulous working style
- Good organisational skills
- Confident use of common office and administrative software
- Reliability and a strong sense of responsibility
Benefits
Comp & perks- Wellpass
- Commuting allowance
- Meal subsidy
- A young team and an informal, friendly culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Soft Skills
structured working stylemeticulous working styleorganizational skillsreliabilitysense of responsibility
Certifications
commercial vocational trainingequivalent qualification