InvestEngine

Head of Investment Operations, AI Transformation

InvestEngine

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Lead

About the role

  • Lead a regulator-credible, AI-enabled back office at InvestEngine
  • Drive end-to-end operations, risk, and transformative change with a hands-on, people-first leader
  • Own operational execution & control
  • Own day-to-day performance of core investment operations
  • Be accountable for outcomes across: CASS reconciliations, Payments (inbound, outbound, exceptions, controls), Trading lifecycle, settlement and failed trade resolution, Corporate actions processing
  • Ensure operations run accurately, consistently and without drift
  • Act as escalation point for operational incidents, driving resolution to root cause
  • Lead AI-driven transformation of operations
  • Identify and eliminate manual processes, workarounds and spreadsheet-driven controls
  • Redesign core workflows using AI and proprietary systems , not patchwork tooling
  • Partner with Product and Engineering to build an AI-powered back office
  • Deliver measurable outcomes, including replacement of critical workflows and removal of manual steps
  • Design scalable, system-led processes.

Requirements

  • Senior operational leadership experience in a fintech or digital investment platform
  • Strong understanding of investment back-office operations, including: CASS reconciliations, Payments, Trading, settlement and corporate actions
  • Proven experience designing and improving end-to-end operational processes
  • Experience working in environments with proprietary or internally built systems
  • Strong track record of leading and developing high-performing teams
  • AI & technology mindset
  • Demonstrated experience using technology to replace, not just improve, operational processes
  • Clear frustration with manual, spreadsheet-driven or workaround-heavy environments
  • Evidence of exploring and applying new technologies (including AI) proactively
  • Strong point of view on what an AI-enabled operations function should look like.
Benefits
  • Impact from day one
  • Room to grow
  • Transparent and open culture
  • Supportive, high-calibre team
  • Remote first and flexible
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CASS reconciliationsPaymentsTradingsettlementcorporate actionsoperational processesAI-driven transformationworkflow redesignsystem-led processesperformance measurement
Soft Skills
leadershippeople-first approachproblem-solvingteam developmentcommunicationaccountabilitycollaborationinnovation mindsetfrustration with manual processesproactive technology exploration