InvestEngine

Content Manager

• Leading our content and brand strategy - growing our brand awareness, improving conversion by increasing trust and removing friction, and driving customer engagement and monetisation
• Owning our content and brand channels - website, email, newsletter, social, PR
• Ensuring the brand is consistent across touch points, and building and managing the process and systems to ensure this happens
• Launching and embedding a shiny new brand
• Leading marketing campaigns, ensuring that all assets are ready on time and on brand
• Measuring brand and content performance, adapting the plan based on learnings
• Leading our brand and content team for the first year

Brand and Content Lead

Operations

• Complete accurate daily reconciliations by the daily cut-off, maintaining a full audit trail
• Investigate and resolve reconciliation breaks, escalating exceptions where appropriate
• Process ISA transfers within SLA, keeping cases moving smoothly
• Resolve transfer rejections promptly, aiming to close them within 2 business days
• Process ISA History Forms (IHFs) accurately to maintain correct ISA allowance updates
• Collaborate with Operations, Client Services and external counterparties to progress cases without delays
• Continuously improve reconciliation and transfer processes to reduce breaks and operational risk

Operations Specialist, Transfers Team

Operations Analyst, Transfers Team

Product Designer

• Managing and developing the design team — running structured 1:1s, setting goals, providing regular feedback, and supporting career development for designers across product and marketing streams
• Driving practical adoption of AI across the team — identifying tools, introducing them into workflows, and ensuring they are used to improve output rather than as isolated experiments
• Hiring as the team grows — defining requirements, running interviews, onboarding new hires
• Running usability tests and user research — using existing tools and processes to test designs, gather evidence, and feed findings into prioritisation and design decisions
• Owning design delivery and SLAs — defining intake processes, setting tiered turnaround SLAs, tracking on-time delivery, and measuring stakeholder satisfaction with design as a function
• Working closely with Product and Marketing to shape work early, clarify requirements, and align on outcomes
• Governing design quality — reviewing the team's output, maintaining quality standards and review gates, ensuring consistency across product and brand without carrying individual design work
• Building on and scaling the team's existing processes, visibility, and ways of working as we grow
• Scaling the design system — driving adoption across designers and engineers, tracking component reuse, identifying gaps, and ensuring the system accelerates delivery
• Helping marketing designers produce stronger, more effective work by shaping briefs and direction

Brand and Content Lead

Operations Specialist, Transfers Team

Operations Analyst, Transfers Team

Head of Product Design