Inventi

Customer Support

• Act as the main point of contact for customer support inquiries via online channels
• Build and maintain a strong understanding of our products, including features, use cases, and potential issues
• Test new product features, updates, and bug fixes
• Collaborate with colleagues from other departments to improve processes and products
• Track and report support metrics to help improve customer experience and product quality
• Contribute to process improvement initiatives and share suggestions in team meetings.

Junior Support Specialist