Intuitive

Field Service Support Engineer

Intuitive

full-time

Posted on:

Location Type: Remote

Location: Montana • United States

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Salary

💰 $41,000 - $55,000 per year

Job Level

Junior

About the role

  • Support an assigned region or temporarily assigned territory with planned maintenance activities and other actions as required
  • Install, support, troubleshoot, repair, and maintain all Intuitive products in an assigned region/territory
  • Perform scheduled maintenance activities including system inspections and preventive maintenance
  • Troubleshoot, diagnose, and repair all Intuitive products and associated equipment
  • Coordinate and perform system and hardware delivery and installation
  • Complete all administrative duties including Spare parts inventory and Field Activity Reports
  • Maintain all Intuitive provided items including tooling and laptops
  • Support Intuitive teams to facilitate company objectives
  • Provide feedback to HQ and take part in continuous improvement projects
  • Complete all required training items and maintain all aspects of a temporarily assigned territory

Requirements

  • 1-3 years of Field Service Experience preferred
  • Associate’s degree in related field or equivalent training/experience preferred
  • Proven track record of troubleshooting electro-mechanical systems preferred
  • Good written and oral communication skills
  • General computer skills
  • Strong administrative and record keeping skills
  • Clean driving record
  • Able to lift 75 lbs and move wheeled objects up to 1200 lbs
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingrepairpreventive maintenancesystem inspectionselectro-mechanical systemsadministrative dutiesinventory managementfield activity reportinginstallationmaintenance
Soft Skills
communication skillsadministrative skillsrecord keepingteam supportfeedback provisioncontinuous improvementorganizational skills
Certifications
Associate’s degree