Intuitive

Field Service Engineer 2

Intuitive

full-time

Posted on:

Origin:  • 🇺🇸 United States • Colorado

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Salary

💰 $36 - $54 per hour

Job Level

Junior

About the role

  • Installation, support, troubleshooting, repair, and maintenance of Intuitive products within assigned area
  • Ensure service agreements and warranty obligations are met and surpassed
  • Provide technical support, training, and documentation to customers and internal teams
  • Perform scheduled maintenance, software updates, recalls, upgrades, and installations
  • Coordinate system delivery and installation
  • Maintain inventory, service records, and company assets
  • Support Sales, Genesis and other teams as required
  • Participate in continuous improvement projects
  • Complete required training and professional development

Requirements

  • Ability to Travel up to 50% and within the travel and expense policy as required by management to fulfill the specific needs of the role
  • Reside within a reasonable distance, typically within 30 miles, of the assigned territory location or other designated area as required by management to fulfill the specific needs of the role
  • Ability to work a flex shift, second shift, or other type of shift as required by management to fulfill the specific needs of the role
  • Ability to lift 75 lbs. and move wheeled objects up to 1,200 lbs.
  • Clean driving record
  • Ability to obtain and maintain Vendor Credentialing approval for access to operating rooms
  • Compliance with all necessary vaccination requirements as mandated by the vendor credentialing process