VP, Default Administration
INTRUST Bank
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $95,000 - $125,000 per year
Job Level
About the role
- Provide strategic leadership and executive oversight of all Default operations, including Collections, Loss Mitigation, Reimbursements, and Foreclosure/Bankruptcy.
- Ensure operational performance, regulatory compliance, investor adherence, portfolio risk mitigation, quality assurance, and financial outcomes within the Default portfolio.
- Lead and develop departmental supervisors and managers to ensure operational excellence, scalability, and alignment with corporate objectives.
- Responsible for all staffing functions such as training, coaching, disciplinary actions, hiring, and terminations.
- Monitor processes to ensure functions are performed at a high level of quality.
- Work with internal & external staff and investor contacts to maximize potential for collection.
- Develop and execute strategic initiatives to improve delinquency cure rates, reduce servicing losses, and optimize Default pipeline performance.
Requirements
- Bachelor’s Degree or equivalent experience in business related field required
- Master’s Degree in business related field preferred
- Minimum 10+ years of progressive mortgage loan servicing experience required.
- 7+ years of direct leadership experience in Default, Loss Mitigation, Foreclosure, and/or Bankruptcy operations required
- Demonstrated experience managing through regulatory examinations and investor audits required
- Experience within a bank-owned or highly regulated mortgage servicing environment strongly preferred
Benefits
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
mortgage loan servicingcollectionsloss mitigationforeclosurebankruptcyregulatory complianceportfolio risk mitigationquality assurancestrategic initiativesdelinquency cure rates
Soft Skills
strategic leadershipoperational excellencestaff trainingcoachingdisciplinary actionshiringterm managementprocess monitoringcollaborationcommunication
Certifications
Bachelor’s DegreeMaster’s Degree