Introhive

Engineering Program Manager

Introhive

full-time

Posted on:

Location Type: Remote

Location: Canada

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About the role

  • Drive cross-team delivery with customer empathy : Own execution across multiple technical teams by translating objectives into clear plans (scope, sequencing, milestones), grounded in customer and business context so the work stays connected to the “why".
  • Orchestrate dependencies and decision-making : Proactively surface cross-team dependencies, risks, and tradeoffs; drive timely decisions; and keep stakeholders aligned through crisp updates and escalation when needed.
  • Run the operating system for delivery : Improve and facilitate the core cadences that keep your teams aligned—planning cycles, roadmap reviews, retrospectives, and post-incident reviews—with clear inputs, outputs, and follow-through.
  • Streamline how work flows through Engineering : Identify friction and simplify end-to-end workflows (intake → prioritization → execution → release), reducing coordination overhead and enabling teams to move faster with less effort.
  • Ensure process changes are documented, easy to adopt, and measurable—so improvements persist across teams and quarters.
  • Build workflow automation : Implement hands-on automation to remove repetitive work and improve consistency—leveraging tooling, automation tools, and AI to accelerate updates, triage, reporting, and routine operational tasks.
  • Measure what matters and turn signals into improvements : Establish and monitor delivery and quality signals and use them to drive process changes that improve internal efficiency and customer outcomes.
  • Developer experience & enablement : Identify recurring friction that slows engineers down and drive initiatives that improve day-to-day productivity—clearer standards, better onboarding and playbooks, improved tooling, and lightweight enablement programs.

Requirements

  • Proven experience leading cross-functional engineering programs end-to-end (scoping, planning, execution, risk management, delivery) across multiple teams.
  • Strong technical foundation (degree in a technical field or equivalent experience) with the ability to engage credibly on architecture, systems, and delivery tradeoffs in platform/operations-adjacent domains.
  • Demonstrated ability to connect execution to customer and business outcomes —defining success criteria, aligning stakeholders on priorities, and navigating tradeoffs in ambiguous environments.
  • Excellent influence and stakeholder leadership skills (driving alignment without authority, facilitating decisions, resolving conflicts, and ensuring follow-through).
  • Track record of driving operational excellence : improving how teams plan, coordinate, and deliver through scalable practices and measurable change adoption.
  • Strong analytical approach : using delivery and quality signals to identify root causes, prioritize improvements, and validate impact.
  • Exceptional communication (written and verbal), including concise, leadership-ready updates and clear escalation of risks/decisions.
Benefits
  • Competitive salary
  • Flexible working hours
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementrisk managementworkflow automationprocess improvementdelivery metricstechnical architecturesystems engineeringdata analysisstakeholder alignmentproject scoping
Soft Skills
influencestakeholder leadershipconflict resolutioncommunicationdecision facilitationcustomer empathyanalytical thinkingteam alignmentproblem-solvingadaptability