Introhive

Full-stack Engineer

• Build and maintain designs and requirements of medium complexity solutions, working within your team’s domain and with input from senior team members
• Create and maintain high-quality, secure, production ready software within your primary technical platform, working with team members on a range of complex challenges
• Work closely within your team to create and execute manual and automated testing plans, participate in code reviews and analysis, ensuring adherence to best practices and coding standards with high quality releases
• Collaborate closely with cross-functional teams, including design and product, to bridge the gap between design and technical implementation
• Continuously explore and implement new technologies to enhance our product offerings and stay ahead of industry trends
• Participate in a data-driven decision making and improvement process within your team, across a range of technical and solution components
• Continuously learn and adapt to new programming languages, frameworks, and tools as required

Software Engineer

Customer Success Manager

• Develop a strong understanding of each customer’s business objectives
• Drive customer toward full value realization
• Deepen customer relationships and create new ones
• Manage account escalations
• Monitor account health; take action to improve health and/or mitigate risk
• Nurture customers for advocacy
• Drive product adoption
• Cross-functional collaboration on projects and systems
• Work collaboratively to support renewals & upsells

Account Executive

• Proactively identify, pursue, and close new enterprise-logo business across the region
• Build, plan, and execute industry-focused sales strategies to maximize success in your assigned area
• Deliver compelling pitches and demos that showcase the strategic value of Introhive’s relationship intelligence platform to C-suite stakeholders
• Self-generate opportunities, while partnering cross-functionally with pre-sales, inside sales, marketing, and customer success to win and onboard key accounts
• Own your pipeline using Salesforce, keeping accurate forecasts and maintaining all account activity records
• Stay up-to-date on industry trends, target account developments, and competitive solutions, always seeking to uncover new opportunities
• Represent Introhive at client meetings, industry events, and workshops as needed

Software Engineer

Customer Success Manager

Enterprise Account Executive