Solutions Analyst

Introhive

Solutions Analyst supporting the go-to-market teams at Introhive through CRM and AI technical knowledge. Collaborating with various teams to enhance customer experience and deliver proposals.

Posted 7/5/2026full-timeRemote • 🇬🇧 United KingdomJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing demo environments and knowledge bases while supporting RFP processes. Proficient in CRM platforms and possesses a foundational understanding of information security and data privacy.

Highest-signal resume keywords

CRM Platform ExperienceKnowledge Base ManagementInformation Security UnderstandingStrong Communication SkillsCollaboration Across Teams

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

APIsData FlowsSaaS ApplicationsTechnical ConsultingPre-Sales Support

Soft Skills

Organisational SkillsTeam-Oriented ApproachOpenness to MentorshipAbility to Manage Multiple Priorities

Tools & Technologies

SalesforceMicrosoft DynamicsTableauPower BI

Industry Keywords

Data PrivacyCompliance FrameworksEmerging ToolsAIAutomation

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Build and maintain demo assets — Create, configure, and keep current the demo environments and assets for our Solutions Consulting and Sales teams
Support RFP and proposal processes — Assist in sourcing, interpreting, and articulating technical, security, and privacy details in response to prospect and client requests
Manage knowledge bases — Own the organisation and ongoing maintenance of internal knowledge resources, ensuring content is accurate, accessible, and up to date
Become an Introhive platform power user — Develop a thorough understanding of how our product works, how it integrates with other systems, and what problems our customers are trying to solve
Contribute new technology perspectives — Actively bring ideas grounded in AI, automation, emerging tools, and industry trends to identify opportunities for innovation
Collaborate across GTM and Product teams — Partner with Sales, Customer Success, Solutions Consulting and Product teams to support the full customer and prospect lifecycle
Shadow senior Solutions Consultants — Develop technical, business, and customer-facing skills
Travel — Attend company events and visit clients as needed

Requirements

What you’ll need

1-3 years of relevant professional experience (technical, pre-sales, consulting, or SaaS-adjacent roles)
Exposure to or hands-on experience with CRM platforms such as Salesforce or Microsoft Dynamics
A working understanding of APIs, data flows, and how modern SaaS applications connect and communicate
A foundational understanding of information security concepts, data privacy requirements, and compliance frameworks
Experience with or exposure to tools such as Tableau or Power BI is a strong asset
Strong communication skills
A collaborative, team-oriented approach
Strong organisational skills and the ability to manage multiple priorities simultaneously
An openness to mentorship, feedback, and continuous development

Benefits

Comp & perks

Health insurance
Professional development opportunities