Solutions Analyst

Introhive

Solutions Analyst supporting the go-to-market teams at Introhive through CRM and AI technical knowledge. Collaborating with various teams to enhance customer experience and deliver proposals.

Posted 7/5/2026full-timeRemote • 🇬🇧 United KingdomJuniorWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Build and maintain demo assets — Create, configure, and keep current the demo environments and assets for our Solutions Consulting and Sales teams
Support RFP and proposal processes — Assist in sourcing, interpreting, and articulating technical, security, and privacy details in response to prospect and client requests
Manage knowledge bases — Own the organisation and ongoing maintenance of internal knowledge resources, ensuring content is accurate, accessible, and up to date
Become an Introhive platform power user — Develop a thorough understanding of how our product works, how it integrates with other systems, and what problems our customers are trying to solve
Contribute new technology perspectives — Actively bring ideas grounded in AI, automation, emerging tools, and industry trends to identify opportunities for innovation
Collaborate across GTM and Product teams — Partner with Sales, Customer Success, Solutions Consulting and Product teams to support the full customer and prospect lifecycle
Shadow senior Solutions Consultants — Develop technical, business, and customer-facing skills
Travel — Attend company events and visit clients as needed

Requirements

What you’ll need

1-3 years of relevant professional experience (technical, pre-sales, consulting, or SaaS-adjacent roles)
Exposure to or hands-on experience with CRM platforms such as Salesforce or Microsoft Dynamics
A working understanding of APIs, data flows, and how modern SaaS applications connect and communicate
A foundational understanding of information security concepts, data privacy requirements, and compliance frameworks
Experience with or exposure to tools such as Tableau or Power BI is a strong asset
Strong communication skills
A collaborative, team-oriented approach
Strong organisational skills and the ability to manage multiple priorities simultaneously
An openness to mentorship, feedback, and continuous development

Benefits

Comp & perks

Health insurance
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

APIsData FlowsSaaS ApplicationsTechnical ConsultingPre-Sales Support

Soft Skills

Organisational SkillsTeam-Oriented ApproachOpenness to MentorshipAbility to Manage Multiple Priorities