Operations Manager
Intrepid Travel
full-time
Posted on:
Location Type: Hybrid
Location: Buenos Aires • Argentina
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About the role
- Responsible for the safe, efficient, and profitable operation of all trips across Argentina, Chile, Uruguay, and Brazil.
- Ensure every trip meets company standards, policies, and Responsible Travel principles.
- Maintain service quality, safety, and brand consistency as the primary operational link between local offices, Group Leaders, Global Operations team, and Product teams.
- Contribute to strategic planning and provide leadership as a core member of the regional management team.
Requirements
- Proven experience in operations management, tour leading, and team leadership.
- Extensive knowledge of adventure travel products and destinations in Argentina, Chile, Uruguay, and Brazil.
- Strong crisis management and safety oversight capabilities.
- Excellent organizational and delegation skills.
- Fluent in Spanish and English; Portuguese proficiency is highly desirable.
Benefits
- Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
- A free Intrepid trip every year, plus generous discounts for families, and close friends
- 5 extra days of leave a year for use on Intrepid trips
- A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
- Access to e-learning platforms, professional development and mentor programs
- 20 hours of volunteer leave every year to use on causes most important to you
- Employee Assistance Program, a 24/7 service that offers counselling for you and your family
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operations managementtour leadingcrisis managementsafety oversight
Soft Skills
leadershiporganizational skillsdelegation skills