Intrax

Operations

• Provide customer service and support to international university participants and host employers
• Review and update participant applications and documents in Salesforce
• Research and secure housing for participants
• Contact Host Companies to vet them for the Intrax Work Travel program
• Assist the Director of Field Operations and Regional Account Manager in providing ongoing support
• Handle a high volume of calls and emails about various concerns for newly arriving international students
• Research US government regulations and assist with urgent issues
• Vet employers and assist in updating required host employer documents
• Maintain accurate documentation of participant and employer contact
• Complete various other duties as assigned

Operations Assistant