Intragen

Consultant

• Lead clients through IAM deployments, providing strategic direction and ensuring alignment of IAM initiatives with business needs and objectives.
• Act as a bridge between business and technical teams, translating complex IAM concepts into business-friendly terms for stakeholders at all levels.
• Manage escalated issues and complex tickets, ensuring prompt resolution while continuously improving ticket handling processes to enhance client satisfaction.
• Mentor IAM consultants by sharing best practices, offering guidance, and supporting their professional growth, helping them advance their capabilities in the IAM field.
• Work with clients to align IAM solutions with their business objectives, providing tailored solutions that deliver measurable value and support strategic growth.
• Conduct workshops and presentations for clients, promoting an understanding of IAM best practices and showcasing the value of strategic IAM initiatives.
• Assist clients in developing IAM governance frameworks that align with compliance requirements, regulatory standards, and best practices.
• Foster strong relationships with clients by understanding their business needs and ensuring that solutions are designed and delivered to meet or exceed their expectations.
• Drive continuous improvement initiatives for IAM processes, helping clients enhance their security posture and operational efficiency.

Senior IAM Consultant

• Design, implementation, and support of Privileged Access Management (PAM) solutions using CyberArk Core PAM
• Deliver end-to-end CyberArk PAM solutions for clients, including requirements gathering, design, configuration, testing, and handover
• Define privileged access policies, controls, and workflows with client stakeholders across on-prem, hybrid, and cloud environments
• Integrate CyberArk with enterprise tools such as AD/LDAP, ticketing systems, SIEMs, and ITSM platforms
• Manage secrets with CyberArk Conjur by designing and implementing secure solutions for application secrets, API keys, and credentials
• Lead technical workshops, demos, and training sessions for a range of technical and non-technical audiences
• Troubleshoot CyberArk-related issues and provide expert support on vaulting, session management, and threat analytics
• Collaborate on pre-sales and scoping activities by contributing to PoCs and estimations
• Stay up to date on CyberArk features, PAM trends, and industry best practices

PAM Consultant – CyberArk

Pre-sales Engineer

• Partner with the sales team to qualify opportunities and define the right Okta-based solutions.
• Deliver compelling technical presentations, demonstrations, and proofs of concept for Okta’s product suite (Customer Identity, CIAM, Workforce Identity ideally, Access, Lifecycle Management, etc.).
• Engage with technical and business stakeholders to gather requirements and map them to Okta capabilities.
• Develop solution architectures, high-level designs, and proposals in collaboration with delivery teams.
• Act as a trusted advisor to customers on IAM best practices, industry trends, and Okta roadmap.
• Support RFP/RFI responses with technical content and solution positioning.
• Contribute to building repeatable pre-sales assets, demo environments, and reference architectures.
• Maintain deep technical knowledge of the Okta platform and the wider IAM ecosystem (e.g., Azure Entra ID, Ping, ForgeRock).

Pre-Sales Consultant

• Partner with the sales team to qualify opportunities and define the right Okta-based solutions
• Deliver compelling technical presentations, demonstrations, and proofs of concept for Okta’s product suite ( Customer Identity, CIAM, Workforce Identity ideally, Access, Lifecycle Management, etc.)
• Engage with technical and business stakeholders to gather requirements and map them to Okta capabilities
• Develop solution architectures, high-level designs, and proposals in collaboration with delivery teams
• Act as a trusted advisor to customers on IAM best practices, industry trends, and Okta roadmap
• Support RFP/RFI responses with technical content and solution positioning
• Contribute to building repeatable pre-sales assets, demo environments, and reference architectures
• Maintain deep technical knowledge of the Okta platform and the wider IAM ecosystem (e.g., Azure Entra ID, Ping, ForgeRock)

Engineer

• Operate and support Okta Identity Cloud platforms (Workforce and/or Customer).
• Troubleshoot, resolve, and document incidents, problems, and service requests.
• Implement configuration changes (SSO, MFA, Lifecycle Management, API Access Management, etc.) in client environments.
• Monitor system health and performance, escalating risks and proactively addressing issues.
• Support integrations with directories (AD, Azure AD, LDAP), IdPs, and applications.
• Automate workflows and processes using Okta Workflows, APIs, or scripting.
• Collaborate with clients and internal teams to ensure SLAs and service quality standards are met.
• Maintain knowledge articles, runbooks, and process documentation.
• Contribute to continuous service improvement initiatives within the Managed Services team.

IAM Engineer, Okta

• Turn business needs into secure IAM solutions - work directly with clients to gather and translate requirements into tailored identity and access management solutions that support their strategic goals.
• Stakeholder communication - act as a bridge between technical teams and business stakeholders across all levels, ensuring clear understanding and alignment from discovery through to delivery.
• Represent business needs during agile ceremonies, contributing to planning, prioritisation, and iterative improvement in project workflows.
• Partner with senior consultants, ask questions, and actively participate in knowledge-sharing sessions to build deep, practical expertise in IAM technologies.
• Help develop IAM policies and governance frameworks that ensure compliance, manage risk, and enable scalability.
• Analyse client processes and suggest improvements to streamline operations, reduce friction, and increase security.
• Share insights and learnings with colleagues and clients to support a culture of continuous improvement and IAM excellence.
• Conduct change impact assessments to help clients implement IAM changes with minimal disruption and maximum adoption.

Senior IAM Consultant

PAM Consultant – CyberArk

Pre-Sales Consultant

Pre-Sales Consultant

Pre-Sales Consultant

IAM Engineer, Okta

IAM Business Consultant