Intragen

Consultant

• Turn business needs into secure IAM solutions - work directly with clients to gather and translate requirements into tailored identity and access management solutions that support their strategic goals.
• Stakeholder communication - act as a bridge between technical teams and business stakeholders across all levels, ensuring clear understanding and alignment from discovery through to delivery.
• Represent business needs during agile ceremonies, contributing to planning, prioritisation, and iterative improvement in project workflows.
• Partner with senior consultants, ask questions, and actively participate in knowledge-sharing sessions to build deep, practical expertise in IAM technologies.
• Help develop IAM policies and governance frameworks that ensure compliance, manage risk, and enable scalability.
• Analyse client processes and suggest improvements to streamline operations, reduce friction, and increase security.
• Share insights and learnings with colleagues and clients to support a culture of continuous improvement and IAM excellence.
• Conduct change impact assessments to help clients implement IAM changes with minimal disruption and maximum adoption.

IAM Business Consultant

Engineer

• Operate and support Okta Identity Cloud platforms (Workforce and/or Customer).
• Troubleshoot, resolve, and document incidents, problems, and service requests.
• Implement configuration changes (SSO, MFA, Lifecycle Management, API Access Management, etc.) in client environments.
• Monitor system health and performance, escalating risks and proactively addressing issues.
• Support integrations with directories (AD, Azure AD, LDAP), IdPs, and applications.
• Automate workflows and processes using Okta Workflows, APIs, or scripting.
• Collaborate with clients and internal teams to ensure SLAs and service quality standards are met.
• Maintain knowledge articles, runbooks, and process documentation.
• Contribute to continuous service improvement initiatives within the Managed Services team.

IAM Business Consultant

IAM Engineer, Okta