Director, Contracts Enablement
Intradiem
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Job Level
Tech Stack
About the role
- Establish and lead the contracts enablement strategy aligned with organizational goals and company values.
- Build and manage a high-trust contracts function grounded in accountability, responsiveness, collaboration, and operational excellence.
- Develop scalable processes, tools, and technologies to enhance productivity and improve contract cycle time.
- Provide executive-level updates on contract risk, pipeline impact, and process improvement initiatives.
- Own and lead Deal Desk governance, ensuring meetings are structured, disciplined, and outcome-driven.
- Serve as the owner of customer and vendor contract negotiations, maintaining control of messaging, positioning, and adherence to company standards.
- Align contractual terms with Intradiem’s standard positions while balancing customer and revenue priorities.
- Identify and mitigate contractual risk while enabling business growth.
- Successfully navigate sourcing/procurement processes of large enterprise and Fortune 150 customers.
- Foster strong working relationships with Sales, Finance & Accounting, Operations, Engineering, and Customer Implementation teams to ensure contracts support cross-departmental objectives.
- Ensure SOWs and pricing structures align with customer agreements and company standards.
- Establish SLAs for contract review and approval and ensure consistent adherence.
- Maintain disciplined pipeline management to support high-volume, complex deal cycles.
- Oversee updates and maintenance of customer contract records in SFDC and internal systems.
- Drive continuous process improvement and automation initiatives.
- Provide oversight and final review of NDAs, customer contracts, vendor agreements, and other legal documents as needed.
- Ensure compliance with legal standards, company policies, and risk frameworks.
- Conduct all business in accordance with company policies and procedures.
- Perform other duties as assigned.
Requirements
- 10+ years of increasing responsibility and experience in contract administration
- Demonstrated experience building or scaling contract processes in a SaaS or technology-driven environment.
- Proven ability to lead complex cross-functional negotiations involving Sales, Finance, Legal, and Executive stakeholders.
- Strong executive presence and ability to maintain control and clarity in high-pressure negotiation environments.
- Demonstrated operational discipline, including managing high-volume contract pipelines while meeting deadlines and stakeholder commitments.
- Experience establishing and using KPIs to drive measurable improvements in contract cycle time and risk mitigation.
- Ability to balance revenue enablement with risk management.
- Strong analytical thinking skills and attention to detail.
- Excellent interpersonal, oral, and written communication skills.
- High personal accountability and reliability in meeting execution and stakeholder follow-through.
- Ability to work independently and as part of a team in a fast-paced environment.
- Willingness to adapt schedule to support international and multiple time-zones when necessary.
- Bachelor’s degree required.
- JD preferred but not required.
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract administrationcontract negotiationprocess improvementKPI establishmentrisk mitigationpipeline managementSaaScontract cycle timecontract records managementautomation initiatives
Soft Skills
executive presenceanalytical thinkingattention to detailinterpersonal communicationoral communicationwritten communicationpersonal accountabilityreliabilityindependenceteam collaboration
Certifications
Bachelor's degreeJD (preferred)