Intradiem

Account Executive

Intradiem

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Responsible for recognizing opportunities and turning leads into long-lasting partnerships.
  • Conduct customer prospecting as required to generate leads and ensure consistent pipeline coverage.
  • Partner with Inside & Outside Sales Representatives to establish strategic prospecting & lead generation cadence.
  • Responsible for facilitating customer Qualification, discovery, business case presentations and executing the end-to-end new logo sales process.
  • Close new logo business in assigned accounts to achieve quota.
  • Research assigned accounts and develop structured and well thought out organizational charts and target contacts by target persona.
  • Present research to sales leadership.
  • Develop and execute approved plans to create awareness, engagement, and opportunities within target accounts.
  • Understand the customer’s contact center challenges, priorities and strategic roadmap while aligning Intradiem’s Solutions to meet customer needs.
  • Develop and foster relationships with key decision-makers and contact center leaders, and demonstrate the value, competency, and expertise of the contact center and Intradiem solutions.
  • Execute strategy across all opportunities to engage with VITO (Very Important Top Officer)
  • Conduct interactive discovery meetings and align Intradiem’s value with the target account’s priorities and challenges, while positioning Intradiem as a strategic partner.
  • With the assistance of Sales Leadership, coordinate complex sales cycles and employ effective team selling strategies to gain budget, priority, and momentum across a range of sponsors and stakeholders, including contact center, executives, and IT.
  • Partner with and help multiple sponsors and stakeholders overcome internal obstacles, blockers, and objectives to successfully help them purchase Intradiem’s solution.
  • Be competent regarding contact center operations and Intradiem’s solution, vision, and roadmap.
  • Ensure regular Salesforce updates and all other sales cadences are strictly adhered to across all accounts.
  • Build and maintain Pipeline coverage of a minimum of 5x quota.
  • Manage a new bookings quota and participate in account planning and forecast reviews.
  • Travel up to 25%.
  • Conduct all business in accordance with Intradiem’s policies and procedures.
  • Perform all other duties as assigned.

Requirements

  • Bachelor’s degree in Business, Sales, or a related field.
  • 5+ years of SaaS or service sales experience pertaining to Contact Centers.
  • Initial success in an enterprise software sales environment, with excellent communication and sales skills.
  • Demonstrated competency in sales, market research, and business skills.
  • Customer-oriented with an ability/willingness to sell value through a Consultative Selling approach.
  • Ability to understand sales barriers and overcome hurdles to close business.
  • Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization.
  • Motivated, goal-oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across internal teams.
  • Possesses a high degree of honesty, integrity, and ability to maintain confidentiality.
  • Organizational and follow-up skills, problem-solving, and analytical skills.
  • A track record of success and results.
  • Open-minded, love to learn, grow, and improve every day.
  • Cross-functional, team player who fits into Intradiem’s “People first culture” – people like working with you.
  • Self-motivated, confident, proactive, and highly organized.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS salesenterprise software salesconsultative sellingsales pipeline managementmarket researchbusiness case presentationssales forecastingaccount planningsales cycle managementcontact center operations
Soft Skills
communication skillscustomer-orientedproblem-solvinganalytical skillsorganizational skillscollaborationself-motivatedgoal-orientedintegrityteam player