Intracom Telecom

Communications

• Implement and maintain IVR and call routing solutions
• Design and build dashboards for real-time and historical reporting
• Diagnose and resolve technical issues efficiently
• Deploy and configure cloud-based and on-premises contact center software solutions
• Develop digital bot flows to enhance customer interactions
• Integrate applications with backend systems for enhanced functionality
• Continuously enhance technical skills through training and learning

Junior Unified Communications Engineer, CTI Engineer

Machine Learning Engineer

• **Key Responsibilities:**
• - Design, implement, and maintain production-grade AI systems, including traditional ML and LLM-based agentic solutions
• - Own end-to-end ML and LLM pipelines, from data processing and feature pipelines to deployment, monitoring, and continuous improvement
• - Build and operate efficient LLM inference and serving stacks, including deployment and optimization (e.g., batching, quantization, scalable runtimes, vLLM)
• - Lead architectural and technical decisions, setting best practices, coding standards and mentoring engineers
• - Collaborate closely with product managers, software engineers, and stakeholders to translate business needs into scalable AI solutions
• - Ensure reliability, scalability, and observability of AI in production
• - Contribute to and evolve the team’s MLOps processes, including CI/CD, automation, and model lifecycle management

Senior ML Engineer

Engineer

• Meeting with customers and business partners worldwide to promote Intracom Telecom and 3rd party products
• Understanding customer requirements and collaborating with engineering and project services teams to design optimized solutions
• Designing appropriate network configurations, price lists, and promotional collateral
• Making targeted presentations and conducting market research
• Supporting product trials and coordinating with project support and engineering teams
• Liaising with colleagues to support the sales process effectively
• Promoting products at exhibitions and conferences

Product Line Management Engineer – Wireless

Pre-sales Engineer

• Engaging with customers and business partners worldwide to promote Intracom Telecom products
• Understanding customer requirements and collaborating with product engineering and project services teams to design optimized solutions and cost-effective configurations
• Designing network configurations and responding to RFI/RFP/RFQs
• Delivering targeted presentations and conducting market research
• Supporting product trials by coordinating with project support and engineering teams
• Collaborating with WS&S colleagues at HQ and local offices to support the sales process effectively
• Representing the company and promoting products at exhibitions and conferences
• Preparing and managing product trials to support the sales process

Junior Unified Communications Engineer, CTI Engineer

Senior ML Engineer

Product Line Management Engineer – Wireless

Wireless Products & Solutions Presales Engineer