Wireless Systems Technical Support Engineer

Intracom Telecom

Technical Support Engineer providing support for microwave and millimeter-wave systems in USA. Involves customer support, field implementation, and collaboration with engineers.

Posted 7/6/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

LinuxSQL

About the role

Key responsibilities & impact

Provide technical support for wireless systems, addressing customer inquiries and troubleshooting issues related to 4G/LTE, 5G, and network protocols
Travel to customer sites to supervise the installation of trial systems and train customer’s engineers to install and operate our wireless solutions
Manage computer systems and hardware, ensuring optimal performance and security through effective IT support and desktop support practices
Collaborate with team members to resolve complex technical challenges and enhance customer service experiences
Utilize Microsoft Office and SQL for documentation and reporting purposes

Requirements

What you’ll need

Associate or Bachelor’s degree in Computer Science or Telecommunications or Electrical Engineering
Minimum 5 years proven working experience in Technical Support or Field Engineer Roles in RF systems
Work experience with Microwave systems is highly desirable
Knowledge of RF systems theory
Knowledge of L2/L3 networking & protocols
US work authorization and residency in the US required
Availability to travel within USA
Experience in using network protocol analyzers and traffic generators
Working knowledge of Linux
Knowledge of SQL
Experience with NMS systems
Strong problem-solving skills, creativity and attention to detail
Results-oriented, able to articulate the reasoning behind decisions and trade-offs
Flexible, with a strong desire to learn and accept new challenges
Stress-tolerant, with ability to adapt to shifting priorities and schedules, able to develop, organize and manage multiple tasks
Self-motivated, with a sense of urgency to meet project goals and schedules while working with minimal supervision

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Intracom Telecom Website LinkedIn All Job Openings 1001 - 5000 employees Intracom Telecom is a global technology systems and solutions provider operating for over 45 years in the market. The company has become the benchmark in fixed wireless access and it successfully innovates in the 5G/4G wireless fronthaul, backhaul and small-cell SON backhaul international arena. Intracom Telecom offers a comprehensive revenue-generating software solutions portfolio and a complete range of ICT services, focusing on IoT, SDN/NFV, Big Data analytics & data-driven intelligence, and Smart City solutions. The company also addresses the Energy & Utilities industry, emphasizing on smart metering & end-to-end IT solutions. Intracom Telecom is also active in the defence systems sector providing security integrated systems for critical infrastructure protection and border surveillance. The company has extensive know-how and a proven track record serving more than 100 renowned customers in over 70 countries. Intracom Telecom maintains own R&D and production facilities, and operates subsidiaries worldwide. Wireless Systems Technical Support Engineer Job not on LinkedIn 🔥 0 minutes ago 🐊 Florida – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Systems Engineer Linux SQL Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide technical support for wireless systems, addressing customer inquiries and troubleshooting issues related to 4G/LTE, 5G, and network protocols
Travel to customer sites to supervise the installation of trial systems and train customer’s engineers to install and operate our wireless solutions
Manage computer systems and hardware, ensuring optimal performance and security through effective IT support and desktop support practices
Collaborate with team members to resolve complex technical challenges and enhance customer service experiences
Utilize Microsoft Office and SQL for documentation and reporting purposes 🎯 Requirements
Associate or Bachelor’s degree in Computer Science or Telecommunications or Electrical Engineering
Minimum 5 years proven working experience in Technical Support or Field Engineer Roles in RF systems
Work experience with Microwave systems is highly desirable
Knowledge of RF systems theory
Knowledge of L2/L3 networking & protocols
US work authorization and residency in the US required
Availability to travel within USA
Experience in using network protocol analyzers and traffic generators
Working knowledge of Linux
Knowledge of SQL
Experience with NMS systems
Strong problem-solving skills, creativity and attention to detail
Results-oriented, able to articulate the reasoning behind decisions and trade-offs
Flexible, with a strong desire to learn and accept new challenges
Stress-tolerant, with ability to adapt to shifting priorities and schedules, able to develop, organize and manage multiple tasks
Self-motivated, with a sense of urgency to meet project goals and schedules while working with minimal supervision Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Business Systems Analyst 🔥 14 hours ago Assurant 10,000+ employees 💸 Finance 👥 B2C Website LinkedIn All Job Openings Senior Business Systems Analyst collaborating with product managers and technology teams at Assurant. Delivering business value through project execution and operational excellence. 🇺🇸 United States – Remote 💵 $74.6k - $124.7k / year 💰 Post-IPO Debt on 2023-02 ⏰ Full Time 🟠 Senior ⚙️ Systems Engineer 🦅 H1B Visa Sponsor Azure SDLC MBSE System Engineer – Architect 🕒 2 days ago CDIT LLC 51 - 200 🤝 B2B ☁️ SaaS Website LinkedIn All Job Openings Systems Engineer specializing in digital engineering strategies and architecture for large-scale IT programs in DoD. Leading technical modeling and integration efforts within a remote team environment. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🔴 Lead ⚙️ Systems Engineer Cyber Security ERP Tier 2 Systems Engineer 🕒 2 days ago Magna5 51 - 200 🔒 Cybersecurity ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Tier 2 Systems Engineer providing advanced troubleshooting and client support for managed services customers at Magna5. Collaborates with cross-functional teams to ensure systems are stable and optimized. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Systems Engineer 🦅 H1B Visa Sponsor Cloud DNS Firewalls TCP/IP Senior Engineer I, IT Systems 🕒 2 days ago CareMetx, LLC 501 - 1000 ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Senior Engineer I managing day-to-day operations of CareMetx Internal Systems. Mentoring Service Desk team and leading small IT Projects with vendor contracts management. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior ⚙️ Systems Engineer Azure Cloud Senior Systems Engineer 🕒 3 days ago Revelation Pharma 201 - 500 💊 Pharmaceuticals ⚕️ Healthcare Insurance 🤝 B2B Website LinkedIn All Job Openings Senior Systems Engineer at Revelation Pharma defining system requirements and providing technical expertise. Managing design, development, and integration of complex systems for project success. 🇺🇸 United States – Remote 💵 $120k - $140k / year ⏰ Full Time 🟠 Senior ⚙️ Systems Engineer Firewalls View More Systems Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Technical SupportRF Systems TheoryL2/L3 NetworkingMicrowave SystemsNetwork Protocol AnalyzersTraffic GeneratorsLinuxSQLNMS SystemsDesktop Support

Soft Skills

Problem-SolvingCreativityAttention to DetailFlexibilityStress Tolerance

Certifications

Associate or Bachelor’s Degree in Computer ScienceTelecommunicationsElectrical Engineering