Intertek Deutschland

Controller

• Management of monthly, weekly and daily planning and forecasting processes, including identification of risks, opportunities and required actions
• Monitoring of financial performance through variance analysis, margin optimization and cost control
• Alignment and proactive communication with top management
• Execution of end-to-end budgeting and planning processes as well as multi-year strategic planning
• Development of structures and processes to support financial growth (reporting, forecasting, VPM analyses, 5x5 KPIs, etc.)
• Preparation of management reports and presentations for top management and Group Finance, and support with pricing and costing models

Customer Support

• Trusted point of contact for a dedicated portfolio of customers
• Planning and coordination of audits in Germany, Austria and Switzerland according to defined guidelines
• Close collaboration with our sales colleagues and auditors
• Maintenance of customer data in our system
• Ensuring complete documentation and transparent administrative handling of orders — from order receipt to invoicing

Commercial Employee – Customer Support & Audit Coordination

• Handling national and international customer inquiries (written and by phone)
• Preparing quotations
• Managing the customer service inbox
• Supporting the sales team and operational departments in customer communications
• Sending customer mailings and measuring customer satisfaction
• Processing international inquiries
• General office duties

Customer Service Representative

Sales

• Eigenverantwortliche Identifikation und Ansprache von Neukunden im B2B-Bereich
• Angebotserstellung inkl. Kalkulation und Angebotsverfolgung
• Entwicklung maßgeschneiderter Vertriebsstrategien zur Erschließung neuer Märkte und Kunde, sowie zur Weiterentwicklung von Bestandskunden
• Konsequente Verfolgung von Leads bis zum Abschluss
• Organisation, Umsetzung und kreative Gestaltung von Kundenveranstaltungen
• Professionelle Repräsentation der Intertek Certification GmbH auf Messen und Branchenevents

Sales Manager – Schwerpunkt Automobilindustrie

• Preparation of test plans and quotations in accordance with legal and customer-specific requirements
• Support and communication with our national and international customers
• Evaluation of test results and proper signing of test reports
• Review of customer-provided documentation to verify compliance with legal and customer-specific requirements

Scientist – Technical Customer Service

Auditor

• Conduct on-site ISO 9001, ISO 14001 and ISO 45001 or ISO 50001 audits at clients in the D‑A‑CH region (Germany, Austria, Switzerland) and, where applicable, in nearby European countries
• Plan and coordinate audits according to prescribed guidelines in Germany, Austria, Switzerland and the nearby European region as part of daily responsibilities
• Collaborate with colleagues in the Technical Team and with the wider Sales and Operations teams
• Perform administrative tasks, e.g., maintaining the GMS and related databases

Auditor – Quality & Environmental Management, Occupational Safety Management, Energy Management

• Trusted point of contact for a dedicated portfolio of customers
• Planning and coordination of audits in Germany, Austria and Switzerland according to defined guidelines
• Close collaboration with our sales colleagues and auditors
• Maintenance of customer data in our system is part of your daily responsibilities
• Ensuring complete documentation and transparent administrative handling of orders — from order receipt to invoicing

Commercial Administrative Employee – Customer Support, Audit Coordination

Research Scientist

• Provide support and advisory services as part of our highly regarded expert team to manufacturers and retailers in the field of pet food, covering analytical, nutritional and regulatory aspects.
• Independently and timely prepare test reports, expert opinions and statements in German and English.
• Coordinate and communicate with various experts from different European countries.
• Provide customer support on all professionally relevant questions.
• Conduct labeling checks in accordance with current legal requirements.

Scientific Associate – Expert Service Pet Food, Part-time

• Trusted point of contact for an assigned portfolio of customers
• Independent planning and coordination of audits in Germany, Austria and Switzerland in accordance with predefined guidelines
• Close collaboration with our sales colleagues and auditors
• Maintaining customer data in our system is part of your daily tasks
• Ensuring complete documentation and transparent administrative handling of orders — from order intake to invoicing

Commercial Employee, Customer Service – Audit Coordination

Administration

• Processing incoming orders (order confirmations, delivery notes, shipping documents) and general customer contact
• Preparing customer invoices in cooperation with project management
• Executing orders according to requests and managing order disposition
• Processing incoming invoices in cooperation with accounts payable and performing preparatory accounting tasks
• Travel management for project staff, including expense and reimbursement settlements
• Organizing meeting rooms, handling customer visits and reception duties

Commercial Administrative Assistant — Administration

• Prüfplan- und Angebotserstellung nach gesetzlichen und kundenspezifischen Vorgaben
• Betreuung und Kommunikation mit unseren nationalen und internationalen Kunden
• Beurteilung der Prüfergebnisse und ordnungsgemäße Unterzeichnung der Prüfberichte
• Prüfung anhand kundenseitig bereitgestellter Unterlagen, ob gesetzliche und kundenspezifische Anforderungen erfüllt sind

Naturwissenschaftler – Technical Customer Service

• You support and advise manufacturers and retailers in the pet food sector as part of our highly regarded expert team, addressing analytical, nutritional and regulatory aspects.
• Independently and punctually prepare test reports, expert opinions and statements in German and English.
• Coordinate and communicate with various expert reviewers from different European countries.
• Provide customer service on all technically relevant questions.
• Perform declaration/label checks in accordance with current legal requirements.

Scientific Employee – Expert Service Pet Food, Part-time

Project Manager

• Steuerung von Kundenprojekten von der Auftragsbestätigung bis zur Rechnungsstellung, inkl. Ressourcen- und Zeitplanung
• Ansprechpartner für nationale und internationale Kunden, regelmäßige Projekt-Updates und Teilnahme an Meetings
• Enge Zusammenarbeit mit Vertrieb, Prüflaboren und internen Experten zur optimalen Projektabwicklung
• Pflege relevanter Datenbanken und IT-Tools, Auswertung von Projekten hinsichtlich Durchlaufzeiten und Nachkalkulation
• Selbstständiges Arbeiten, Übernahme von Verantwortung und Bearbeitung spezieller Aufgaben