Intertek Deutschland

Sales

• Aktive Neukundengewinnung und Betreuung von Bestandskunden sowie kontinuierliche Bedarfs- und Potentialermittlung bei Key Accounts
• Umsetzung der Wachstumsziele und Generierung von Geschäftsfeldstrategien und Accountplänen
• Engagierter Verkauf und Vorstellung unseres Dienstleistungsportfolios
• Führung von Angebotsprozessen und Ausschreibungen (RFQs) sowie Vertrags- und Preisverhandlungen
• Engagement mit unseren Kunden und aktive Präsenz auf Messen, Veranstaltungen und Branchenevents
• Cross-funktionale Zusammenarbeit mit Marketing zur Ausarbeitung und Umsetzung des segmentspezifischen Marketing-Mix

Sales Manager

Customer Support

• Processing national and international customer inquiries (written and by phone)
• Preparing quotations
• Managing the customer service mailbox
• Supporting the sales team and operational departments in customer communications
• Sending customer mailings and measuring customer satisfaction
• Handling international inquiries and cross-country projects within the Intertek network
• General office duties

Commercial Customer Service Representative

Auditor

• Conduct on-site audits for ISO 9001, ISO 14001 and ISO 45001 or ISO 50001 at clients in the D-A-CH region (Germany, Austria, Switzerland) and, where required, in neighboring European countries
• Plan and coordinate audits according to prescribed guidelines in Germany, Austria, Switzerland and nearby European regions
• Collaborate with colleagues in the Technical Team as well as with the overarching Sales and Operations teams
• Perform administrative tasks, e.g., maintenance of the GMS and relevant databases

Auditor – Quality and Environmental Management, Occupational Health & Safety or Energy Management

• Independently identify and approach new B2B customers
• Prepare proposals including pricing calculations and follow-up
• Develop tailored sales strategies to enter new markets and acquire customers, as well as to further develop existing accounts
• Diligently pursue leads through to closing
• Organize, execute and creatively design customer events
• Professionally represent Intertek Certification GmbH at trade shows and industry events

Sales Manager – Food Industry

• Independent identification and outreach to new B2B customers
• Preparation of proposals including pricing and follow-up
• Development of tailored sales strategies to open up new markets and customers, as well as to further develop existing clients
• Consistent follow-up of leads through to closing
• Organization, execution and creative design of customer events
• Professional representation of Intertek Certification GmbH at trade fairs and industry events

Sales Manager – Automotive Industry Focus

• Preparation of test plans and quotations in accordance with legal and customer-specific requirements
• Support and communication with our national and international customers
• Evaluation of test results and proper signing of test reports
• Review of customer-provided documentation to determine whether legal and customer-specific requirements are met

Natural Scientist – Technical Customer Service

Insurance

• Steuerung und Nachverfolgung sämtlicher Kundenanfragen bis zur Auftragsbestätigung
• Zentrale Schnittstelle für nationale und internationale Kunden, Vertriebsorganisationen und Projektteams
• Pflege des bestehenden Kundenportfolios und Überwachung aller wiederkehrenden Prozess- und Servicezyklen
• Mitwirkung an Kunden- und Projektgesprächen, sowie proaktive Kommunikation zu Anfragen, Lieferstatus und offenen Bestellungen
• Gezielte Ansprache definierter Zielgruppen zur Unterstützung der Sales-Aktivitäten und des Pipeline Aufbaus
• Erstellung von Angeboten, sowie systematische Nachverfolgung
• Erstellung von vertriebsrelevanten Reportings, sowie Kundendatenpflege

Mitarbeiter – Vertriebsinnendienst, Business Assurance

Controller

• Management of monthly, weekly and daily planning and forecasting processes, including identification of risks, opportunities and required actions
• Monitoring of financial performance through variance analysis, margin optimization and cost control
• Alignment and proactive communication with top management
• Execution of end-to-end budgeting and planning processes as well as multi-year strategic planning
• Development of structures and processes to support financial growth (reporting, forecasting, VPM analyses, 5x5 KPIs, etc.)
• Preparation of management reports and presentations for top management and Group Finance, and support with pricing and costing models

• Trusted point of contact for a dedicated portfolio of customers
• Planning and coordination of audits in Germany, Austria and Switzerland according to defined guidelines
• Close collaboration with our sales colleagues and auditors
• Maintenance of customer data in our system
• Ensuring complete documentation and transparent administrative handling of orders — from order receipt to invoicing

Commercial Employee – Customer Support & Audit Coordination

• Handling national and international customer inquiries (written and by phone)
• Preparing quotations
• Managing the customer service inbox
• Supporting the sales team and operational departments in customer communications
• Sending customer mailings and measuring customer satisfaction
• Processing international inquiries
• General office duties

Customer Service Representative

• Eigenverantwortliche Identifikation und Ansprache von Neukunden im B2B-Bereich
• Angebotserstellung inkl. Kalkulation und Angebotsverfolgung
• Entwicklung maßgeschneiderter Vertriebsstrategien zur Erschließung neuer Märkte und Kunde, sowie zur Weiterentwicklung von Bestandskunden
• Konsequente Verfolgung von Leads bis zum Abschluss
• Organisation, Umsetzung und kreative Gestaltung von Kundenveranstaltungen
• Professionelle Repräsentation der Intertek Certification GmbH auf Messen und Branchenevents

Sales Manager – Schwerpunkt Automobilindustrie

• Preparation of test plans and quotations in accordance with legal and customer-specific requirements
• Support and communication with our national and international customers
• Evaluation of test results and proper signing of test reports
• Review of customer-provided documentation to verify compliance with legal and customer-specific requirements