Intersystems Group

Architect

• Act as a senior technical authority for Kubernetes architecture across managed services and SaaS platforms
• Define and maintain reference architectures and design patterns for Kubernetes platforms across on premises, private cloud, and public cloud environments
• Lead architectural reviews and provide guidance on cluster design, networking, security, scaling, and multi region strategies
• Influence long term platform strategy, tooling selection, and architectural direction in partnership with platform and cloud leadership
• Design, build, and evolve Kubernetes clusters using platforms such as EKS, AKS, GKE, Rancher, or equivalent enterprise distributions
• Establish best practices for cluster lifecycle management, upgrades, multi tenancy, and workload isolation
• Architect and implement advanced Kubernetes networking models including CNI plugins, ingress controllers, and network policies
• Design secure RBAC models, secrets management approaches, and workload isolation aligned with enterprise security requirements
• Ensure platform changes are engineered, tested, versioned, and rolled out with the same rigor as application software
• Define and enforce Infrastructure as Code standards using Terraform, Helm, and GitOps based workflows
• Design reusable and composable infrastructure modules to enable consistent and repeatable platform deployments
• Drive automation first approaches to cluster provisioning, configuration, and lifecycle management
• Ensure platform changes are versioned, tested, and delivered through controlled CI and CD pipelines
• Architect observability solutions for Kubernetes platforms using Prometheus, Grafana, Loki, Fluentd or Fluent Bit and related tooling
• Define strategies for monitoring, alerting, capacity planning, and performance optimization
• Lead troubleshooting of complex platform incidents involving cluster degradation, networking issues, or systemic failures
• Partner with Site Reliability Engineering teams to establish service level objectives, error budgets, and reliability engineering practices
• Design Kubernetes solutions that operate consistently across public cloud and on premises environments
• Architect backup, restore, and disaster recovery strategies using tools such as Velero, Kasten, or Stash
• Address cloud specific constraints related to identity, networking, storage, and cost optimization
• Mentor senior engineers and architects across platform, DevOps, and Site Reliability Engineering teams
• Act as a trusted advisor to application teams on cloud native and containerization strategies
• Contribute to technical standards, documentation, and internal enablement
• Represent platform architecture in cross functional design reviews and technical forums

Principal Kubernetes Architect

Backend Engineer

• Deploy, manage, and upgrade Kubernetes clusters using tools like kubeadm, EKS, AKS, GKE, or Rancher.
• Implement robust RBAC, network policies, ingress controllers, and security frameworks in Kubernetes.
• Automate cluster provisioning and application deployment pipelines using Terraform, Helm, and ArgoCD.
• Build reusable modules for consistent infrastructure delivery across staging and production.
• Integrate Kubernetes with modern CI/CD workflows for rapid, safe application delivery.
• Support GitOps practices and continuous deployment automation.
• Implement observability for Kubernetes using Prometheus, Grafana, Loki, and Fluentd/Fluent Bit.
• Troubleshoot performance issues, failed pods, memory leaks, and cluster degradation events.
• Operate Kubernetes workloads across AWS, Azure, GCP, and hybrid/on-prem environments.
• Use tools like Velero, Kasten, or Stash for backup/restore strategies in Kubernetes.
• Partner with application developers, SREs, and security teams to implement best practices.
• Serve as a technical advisor on cloud-native architectures and containerization.

Kubernetes Engineer

Sales

• Maintain and enhance relations with existing Healthcare Data Platform customers
• Discover, qualify and develop opportunities for solutions sales in the UK healthcare market
• Motivate internal and external staff/resources to focus on desired business outcomes
• Work with the UK Bid team to provide timely proposals to customers
• Manage, escalate and resolve technical or contractual issues
• Partner with Marketing teams to develop, and execute, effective prospecting strategies and campaigns to target new customers in areas where our solutions can provide value
• Leverage existing customers as reference sites to support the campaign to bring in new name business
• Maintain awareness of industry sector and technological advances
• Collaborating with InterSystems partner organisations to support end-user requirements

Sales Manager – Data Platforms

Product Manager

• Own the vision, strategy, and roadmap for Managed Services & SaaS Operations delivery platforms.
• Act as the voice of the customer within DevOps and service delivery teams.
• Manage and prioritise the DevOps backlog to balance feature delivery, service quality, and technical debt.
• Collaborate cross-functionally with engineering, operations, product, sales, and support teams.
• Drive service innovation, automation, and continuous improvement.
• Define and monitor service KPIs, SLOs, and operational performance metrics.
• Oversee delivery of service enhancements and operational process improvements.
• Communicate service performance, adoption, and outcomes through dashboards and reporting.

• Discover, qualify, and develop new TCLE / LIMS business opportunities with healthcare providers and delivery partners, building long-term strategic relationships
• Engage with marketing to develop and execute appropriate value propositions and campaigns to drive new TCLE business
• Lead the TCLE sales proposition in UKI and represent InterSystems at the highest level with prospective customers
• Own the creation and coordination of timely, high-quality proposals and tender responses, working with internal stakeholders as required
• Manage, escalate, and resolve commercial, contractual, or technical issues during the sales cycle
• Coordinate internal technical, clinical, and commercial resources to educate customers and partners on TCLE capabilities and value
• Partner with InterSystems internal stakeholders (technical, clinical, marketing, and business development teams) to develop compelling, end-to-end laboratory solutions
• Develop new and expand existing relationships with partners, identifying sponsors and nurturing clinical, technical, and executive relationships
• Maintain a strong understanding of the competitive LIMS landscape and how TCLE fits within an enterprise EPR and interoperability strategy
• Meet regularly with senior customer stakeholders (Pathology Directors, CIOs, CCIOs, Digital and Operational leaders) to identify strategic and tactical opportunities, detailing “must solve” laboratory challenges
• Represent InterSystems at conferences, customer events, and industry forums to promote TCLE and InterSystems healthcare solutions