Interstates

Business Operations

• Lead cross-functional business process improvement and technology implementation initiatives from planning through deployment and long-term operational support.
• Evaluate business workflows across multiple teams to identify process gaps, inefficiencies, dependencies, and improvement opportunities.
• Partner with business leaders, subject matter experts, IT, data teams, and external vendors to gather requirements, evaluate solutions, and drive implementation.
• Translate business needs into practical workflows, process standards, business requirements, and system configurations.
• Facilitate project planning activities, including prioritization, work sequencing, risk management, issue resolution, and stakeholder communication.
• Research solution options, develop recommendations, present findings, and oversee implementation of approved improvements.
• Ensure processes are scalable, standardized, and practical for employees in both office and field environments.
• Support change management, training, user adoption, and knowledge transfer for new processes and technology.
• Establish feedback loops with users and business leaders to identify enhancement opportunities and continuously improve business capabilities.
• Prioritize enhancements based on business value, usability, risk, strategic alignment, and implementation effort.
• Coordinate with IT and support teams to define ownership of systems, integrations, data flows, and ongoing maintenance.
• Communicate project status, key decisions, risks, and implementation progress with business leaders and stakeholders.
• Maintain focus on measurable business outcomes through improved execution, workflow consistency, user adoption, and continuous improvement.

Business Process Architect

Software Engineer

• A Design Services intern will support Interstates with a variety of tasks and projects, gaining hands-on experience in industrial electrical design and construction.
• Equipment Lists – Collect data and review received information that represent the scope of the project
• Design – Record design decisions in software like InterTrak to facilitate design drawings and equipment specifications
• Drawings – Use 2D and 3D drafting software to develop electrical drawings used to communicate project scope to the contractors or fabricators
• Professional Communication – Utilize various software to provide clear communication with team members and clients regarding project updates

Business Process Architect

Engineering Intern